Hi there. I have to kind of tread carefully on this topic because I do not want to start a screen reader flame war, or a spitting contest between the two lovers of each screen reader. What I can say for certain is that Apple worked with GW micro to make sure that iTunes and window eyes are compatible. Since much of the way that window eyes works with iTunes is similar to the way and VDA also works with iTunes, I suspect that perhaps Jaws might need certain fixes to work correctly with iTunes. Correctly is even too strong of a word. Work better is perhaps more appropriate. All that being said, Jonathan did a wonderful job with the freedom scientific tutorials or podcasts on using Jaws and iTunes. I am also coming at this from a user who understands access technology, but who has used one product over the other a lot more over the years.
Because of the nature of my work, I have to be very familiar with all the screen readers in order to teach clients. So I am doing my best to know Jaws even better than I do now. That is why in my original message I gave the disclaimer that it could be something that I myself am doing something wrong with Jaws and iTunes. --- Sent from Raul's iPhone - (832) 554-7285. Please excuse any dictation or auto complete errors. On May 18, 2013, at 1:14 PM, "Kramlinger, Keith G., M.D." <[email protected]> wrote: > I'm a JAWS user, too, and it seems JAWS is generally not as functional within > iTunes as is Window-Eyes, at least as best I can understand from differing > comments I've heard on this list. And, I believe, Apple's documentation > comments upon its compatibility with Window-Eyes, but is silent with respect > to JAWS. > > I'm curious whether this reflects a problem with Apple not making itunes more > fully functional with JAWS, a popular screen reader, or if it's more of a > Freedom Scientific issue not making JAWS more functional with iTunes? > > I would certainly hope they could learn to work better with one another. > > Keith > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Raul A. Gallegos > Sent: Saturday, May 18, 2013 10:11 AM > To: ViPhone List > Subject: redeeming an iTunes gift card using iTunes in Windows > > Hi all. I am having a rather interesting problem and would like to share > this with you to see if others have had similar experiences. If they are > different then please let me know. > > Here's what I have: Windows 7 64-bit, Window-Eyes 8.2, NVDA 2012, and > Jaws 14. Obviously I'm not running more than one screen reader at a > time. I'm using iTunes and am redeeming an iTunes gift card. > > Before I continue, I'm not interested in redeeming the card from a Mac > or from the iDevice. > > What seems to be happening is that redeeming the gift card using > Window-Eyes and/or NVDA works, but I'm having a hard time with Jaws. > I've listed the steps below with appropriate comments on where I do > things differently depending on the screen reader and maybe you guys can > correct me on the Jaws parts since I'm not as comfortable with it as I > am with Window-Eyes. > > 1. With iTunes running I start in the source list tree view. > > 2. I up or down arrow until I get to the iTunes store. > > 3. I press either tab or f6 until I get to the account button. This is > past the various app store category buttons like music, apps, iTunes U, ETC. > > 4. Once at the right button I press the space bar and a context menu > pops up. I down arrow once to the Redeem menu item and press enter. > > The first 4 steps work well with all 3 screen readers, but here is where > Jaws departs and NVDA and Window-Eyes continue to work for me. > > 5. After pressing enter on Redeem, I am asked to sign into my Apple ID > account. I'm already on the password field. So, I type my Apple ID > password and press enter. So far, so good. > > 6. Now the html portion of iTunes loads with the redeem section tied to > my account. Using Window-Eyes, it's automatically in Browse Mode where > things like h for headings, e for edit boxes, and b for buttons work. > The same is true for NVDA and Jaws and they also use similar quick > access keys. > > 7. I tab to the edit field where I am to enter in my redeem code. With > Window-Eyes I press enter on the edit field and Browse Mode turns off > and I am in real iTunes world just as if there was no screen reader. I > type in my code and press enter and voila. With NVDA I do the same, and > I can even just press tab and the Browse Mode of it also turns off and I > can enter in my code and get it to work. Now with Jaws, it seems that no > matter what I do, I cannot get out of their virtual mode. They don't > call it Browse mode like Window-Eyes and NVDA do. I'm only pointing that > out for those who use one screen reader or another that Browse Mode and > Virtual Mode are basically the same thing. > > Using Jaws, I press the numpad-plus key to see if this will say pc > cursor, but no matter what I do it only says virtual pc cursor. I also > tried pressing insert-z to stop using virtual mode, and again, nothing. > I tried routing the jaws cursor, i.e. the mouse pointer, to the pc > cursor location and see if I could do it that way, but again, nothing. > > What got me started on this journey was 2 things. First, I saw a $100 > iTunes gift card on sale at Best Buy for $85. Second, a client also > purchased this upon my recommendation. I use Window-Eyes and my client > uses Jaws. My client is mostly comfortable with iTuens, but a few things > are difficult. So, when he called me with this issue at first I thought > he was doing something wrong, however if it's not working for me either, > and so either this doesn't work as it should, or I'm also doing > something wrong and would like to learn what so I can avoid this issue > in the future. > > I welcome ideas and suggestions on what I can try to make it possible to > redeem iTunes gift cards using this similar type of setup. > > Thanks all. > > -- > Raul A. Gallegos > I would have been here sooner but the bus kept stopping for other people > to get on it. - Sheldon Cooper > Twitter and Facebook user ID: rau47 > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
