Sieghard,
Are you suggesting Raul try the "insert + 3" key combination in JAWS?
You're correct in that I have not heard of this before (but I appreciate
learning of it now), and, perhaps, I missed Jonathan Mosen's discussion of it
in his FS Casts. Do you remember about where he discusses this in any of his 4
podcast on JAWS and iTunes. I'm most eager to hone in on this as I'm sure it
will be most helpful to me to go back and study this section in depth.
I appreciate the help.
Best, Keith
-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of
Sieghard Weitzel
Sent: Saturday, May 18, 2013 2:53 PM
To: viphone@googlegroups.com
Subject: RE: redeeming an iTunes gift card using iTunes in Windows
Hi Arianna and Keith,
I can't speak for Window Eyes, but I don't think there is much that one
can't do with Jaws in iTunes. Take the example of not being able to sync
selected audio books, for example, if I am not mistaken that affected
Windo-Eyes and NVDA users just the same and as of yesterday's iTunes update
that is fixed. I mean no disrespect to anybody, but I think in more
situations the problem is that people have not yet learned to navigate
effectively whether it is in iTunes or on the internet with whichever
browser one uses.
One example, somebody quite a while back mentioned that it is not possible
to copy the serial number of your iPhone in iTunes using Jaws. So, I went
into iTunes, placed Jaws into the field where the serial number is displayed
and pressed Control+C. Jaws said "Nothing Selected" and when I then went
into Notepad and did a Control+V to paste it nothing happened. So, I went
back and did a Control+A (select all) first, then a Control+C, once again
Jaws said "Nothing selected" and nothing was pasted into Notepad. Then I
went back again, did an "Insert+3" for the "Pass Key Through" command. I
then did a Control+C and bingo, the serial number was copied to the
clipboard just fine and I was able to paste it. The pass key through command
has been in Jaws for so long that I don't even remember, probably since day
1 and it's a basic keystroke that is often useful, yet I think a lot of
people don't know about it or forget that it can come in handy.
Regards,
Sieghard
-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Arianna
Sent: Saturday, May 18, 2013 12:16 PM
To: viphone@googlegroups.com
Subject: Re: redeeming an iTunes gift card using iTunes in Windows
That's the thing I don't really understand. Why do companies make their
products accessible to one screen reader only? How does that work, anyway?
If you make something accessible, shouldn't it follow that it's accessible
using any screen reader? Are't accessible programs accessible in universal
methods?
Thanks,
Ari
On May 18, 2013, at 11:14 AM, "Kramlinger, Keith G., M.D."
<kramlinger.ke...@mayo.edu> wrote:
I'm a JAWS user, too, and it seems JAWS is generally not as functional
within iTunes as is Window-Eyes, at least as best I can understand from
differing comments I've heard on this list. And, I believe, Apple's
documentation comments upon its compatibility with Window-Eyes, but is
silent with respect to JAWS.
I'm curious whether this reflects a problem with Apple not making itunes
more fully functional with JAWS, a popular screen reader, or if it's more of
a Freedom Scientific issue not making JAWS more functional with iTunes?
I would certainly hope they could learn to work better with one another.
Keith
-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Raul A. Gallegos
Sent: Saturday, May 18, 2013 10:11 AM
To: ViPhone List
Subject: redeeming an iTunes gift card using iTunes in Windows
Hi all. I am having a rather interesting problem and would like to
share this with you to see if others have had similar experiences. If
they are different then please let me know.
Here's what I have: Windows 7 64-bit, Window-Eyes 8.2, NVDA 2012, and
Jaws 14. Obviously I'm not running more than one screen reader at a
time. I'm using iTunes and am redeeming an iTunes gift card.
Before I continue, I'm not interested in redeeming the card from a Mac
or from the iDevice.
What seems to be happening is that redeeming the gift card using
Window-Eyes and/or NVDA works, but I'm having a hard time with Jaws.
I've listed the steps below with appropriate comments on where I do
things differently depending on the screen reader and maybe you guys
can correct me on the Jaws parts since I'm not as comfortable with it
as I am with Window-Eyes.
1. With iTunes running I start in the source list tree view.
2. I up or down arrow until I get to the iTunes store.
3. I press either tab or f6 until I get to the account button. This is
past the various app store category buttons like music, apps, iTunes U,
ETC.
4. Once at the right button I press the space bar and a context menu
pops up. I down arrow once to the Redeem menu item and press enter.
The first 4 steps work well with all 3 screen readers, but here is
where Jaws departs and NVDA and Window-Eyes continue to work for me.
5. After pressing enter on Redeem, I am asked to sign into my Apple ID
account. I'm already on the password field. So, I type my Apple ID
password and press enter. So far, so good.
6. Now the html portion of iTunes loads with the redeem section tied
to my account. Using Window-Eyes, it's automatically in Browse Mode
where things like h for headings, e for edit boxes, and b for buttons
work.
The same is true for NVDA and Jaws and they also use similar quick
access keys.
7. I tab to the edit field where I am to enter in my redeem code. With
Window-Eyes I press enter on the edit field and Browse Mode turns off
and I am in real iTunes world just as if there was no screen reader. I
type in my code and press enter and voila. With NVDA I do the same,
and I can even just press tab and the Browse Mode of it also turns off
and I can enter in my code and get it to work. Now with Jaws, it seems
that no matter what I do, I cannot get out of their virtual mode. They
don't call it Browse mode like Window-Eyes and NVDA do. I'm only
pointing that out for those who use one screen reader or another that
Browse Mode and Virtual Mode are basically the same thing.
Using Jaws, I press the numpad-plus key to see if this will say pc
cursor, but no matter what I do it only says virtual pc cursor. I also
tried pressing insert-z to stop using virtual mode, and again, nothing.
I tried routing the jaws cursor, i.e. the mouse pointer, to the pc
cursor location and see if I could do it that way, but again, nothing.
What got me started on this journey was 2 things. First, I saw a $100
iTunes gift card on sale at Best Buy for $85. Second, a client also
purchased this upon my recommendation. I use Window-Eyes and my client
uses Jaws. My client is mostly comfortable with iTuens, but a few
things are difficult. So, when he called me with this issue at first I
thought he was doing something wrong, however if it's not working for
me either, and so either this doesn't work as it should, or I'm also
doing something wrong and would like to learn what so I can avoid this
issue in the future.
I welcome ideas and suggestions on what I can try to make it possible
to redeem iTunes gift cards using this similar type of setup.
Thanks all.
--
Raul A. Gallegos
I would have been here sooner but the bus kept stopping for other
people to get on it. - Sheldon Cooper Twitter and Facebook user ID:
rau47
--
You received this message because you are subscribed to the "VIPhone"
Google Group.
To search the VIPhone public archive, visit
http://www.mail-archive.com/viphone@googlegroups.com/.
To post to this group, send email to viphone@googlegroups.com.
To unsubscribe from this group, send email to
viphone+unsubscr...@googlegroups.com.
For more options, visit this group at
http://groups.google.com/group/viphone?hl=en.
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to viphone+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.
--
You received this message because you are subscribed to the "VIPhone"
Google Group.
To search the VIPhone public archive, visit
http://www.mail-archive.com/viphone@googlegroups.com/.
To post to this group, send email to viphone@googlegroups.com.
To unsubscribe from this group, send email to
viphone+unsubscr...@googlegroups.com.
For more options, visit this group at
http://groups.google.com/group/viphone?hl=en.
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to viphone+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.
--
You received this message because you are subscribed to the "VIPhone" Google
Group.
To search the VIPhone public archive, visit
http://www.mail-archive.com/viphone@googlegroups.com/.
To post to this group, send email to viphone@googlegroups.com.
To unsubscribe from this group, send email to
viphone+unsubscr...@googlegroups.com.
For more options, visit this group at
http://groups.google.com/group/viphone?hl=en.
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to viphone+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.
--
You received this message because you are subscribed to the "VIPhone" Google
Group.
To search the VIPhone public archive, visit
http://www.mail-archive.com/viphone@googlegroups.com/.
To post to this group, send email to viphone@googlegroups.com.
To unsubscribe from this group, send email to
viphone+unsubscr...@googlegroups.com.
For more options, visit this group at
http://groups.google.com/group/viphone?hl=en.
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to viphone+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.
--
You received this message because you are subscribed to the "VIPhone" Google
Group.
To search the VIPhone public archive, visit
http://www.mail-archive.com/viphone@googlegroups.com/.
To post to this group, send email to viphone@googlegroups.com.
To unsubscribe from this group, send email to
viphone+unsubscr...@googlegroups.com.
For more options, visit this group at
http://groups.google.com/group/viphone?hl=en.
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to viphone+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.
