Hi there. You bring up a good point, and that is why I said in my first message that I am fully conscious that I might be doing something wrong because of my less familiar usage of jaws. It's kind of funny that Apple worked with GW micro specifically to make sure that window eyes and iTunes are accessible. Yet later updates to iTunes have broken accessibility with all screenwriters just as you pointed out. So that really means that no one is immune. I believe that Apple will not even support you if you call with iTunes questions and it is running on windows. Or if they will support you, it is probably with a less happy heart then if you were running iTunes on the Mac. I could be wrong about this, and it may have changed, but I know it used to be this way. All in all, if there is a way to do things with any screen reader and iTunes or the web, as long as it can be done then that is the real goal.
--- Sent from Raul's iPhone - (832) 554-7285. Please excuse any dictation or auto complete errors. On May 18, 2013, at 2:53 PM, Sieghard Weitzel <siegh...@live.ca> wrote: > Hi Arianna and Keith, > > I can't speak for Window Eyes, but I don't think there is much that one > can't do with Jaws in iTunes. Take the example of not being able to sync > selected audio books, for example, if I am not mistaken that affected > Windo-Eyes and NVDA users just the same and as of yesterday's iTunes update > that is fixed. I mean no disrespect to anybody, but I think in more > situations the problem is that people have not yet learned to navigate > effectively whether it is in iTunes or on the internet with whichever > browser one uses. > > One example, somebody quite a while back mentioned that it is not possible > to copy the serial number of your iPhone in iTunes using Jaws. So, I went > into iTunes, placed Jaws into the field where the serial number is displayed > and pressed Control+C. Jaws said "Nothing Selected" and when I then went > into Notepad and did a Control+V to paste it nothing happened. So, I went > back and did a Control+A (select all) first, then a Control+C, once again > Jaws said "Nothing selected" and nothing was pasted into Notepad. Then I > went back again, did an "Insert+3" for the "Pass Key Through" command. I > then did a Control+C and bingo, the serial number was copied to the > clipboard just fine and I was able to paste it. The pass key through command > has been in Jaws for so long that I don't even remember, probably since day > 1 and it's a basic keystroke that is often useful, yet I think a lot of > people don't know about it or forget that it can come in handy. > > > Regards, > Sieghard > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Arianna > Sent: Saturday, May 18, 2013 12:16 PM > To: viphone@googlegroups.com > Subject: Re: redeeming an iTunes gift card using iTunes in Windows > > That's the thing I don't really understand. Why do companies make their > products accessible to one screen reader only? How does that work, anyway? > If you make something accessible, shouldn't it follow that it's accessible > using any screen reader? Are't accessible programs accessible in universal > methods? > > > Thanks, > Ari > > On May 18, 2013, at 11:14 AM, "Kramlinger, Keith G., M.D." > <kramlinger.ke...@mayo.edu> wrote: > >> I'm a JAWS user, too, and it seems JAWS is generally not as functional > within iTunes as is Window-Eyes, at least as best I can understand from > differing comments I've heard on this list. And, I believe, Apple's > documentation comments upon its compatibility with Window-Eyes, but is > silent with respect to JAWS. >> >> I'm curious whether this reflects a problem with Apple not making itunes > more fully functional with JAWS, a popular screen reader, or if it's more of > a Freedom Scientific issue not making JAWS more functional with iTunes? >> >> I would certainly hope they could learn to work better with one another. >> >> Keith >> >> -----Original Message----- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >> Behalf Of Raul A. Gallegos >> Sent: Saturday, May 18, 2013 10:11 AM >> To: ViPhone List >> Subject: redeeming an iTunes gift card using iTunes in Windows >> >> Hi all. I am having a rather interesting problem and would like to >> share this with you to see if others have had similar experiences. If >> they are different then please let me know. >> >> Here's what I have: Windows 7 64-bit, Window-Eyes 8.2, NVDA 2012, and >> Jaws 14. Obviously I'm not running more than one screen reader at a >> time. I'm using iTunes and am redeeming an iTunes gift card. >> >> Before I continue, I'm not interested in redeeming the card from a Mac >> or from the iDevice. >> >> What seems to be happening is that redeeming the gift card using >> Window-Eyes and/or NVDA works, but I'm having a hard time with Jaws. >> I've listed the steps below with appropriate comments on where I do >> things differently depending on the screen reader and maybe you guys >> can correct me on the Jaws parts since I'm not as comfortable with it >> as I am with Window-Eyes. >> >> 1. With iTunes running I start in the source list tree view. >> >> 2. I up or down arrow until I get to the iTunes store. >> >> 3. I press either tab or f6 until I get to the account button. This is >> past the various app store category buttons like music, apps, iTunes U, > ETC. >> >> 4. Once at the right button I press the space bar and a context menu >> pops up. I down arrow once to the Redeem menu item and press enter. >> >> The first 4 steps work well with all 3 screen readers, but here is >> where Jaws departs and NVDA and Window-Eyes continue to work for me. >> >> 5. After pressing enter on Redeem, I am asked to sign into my Apple ID >> account. I'm already on the password field. So, I type my Apple ID >> password and press enter. So far, so good. >> >> 6. Now the html portion of iTunes loads with the redeem section tied >> to my account. Using Window-Eyes, it's automatically in Browse Mode >> where things like h for headings, e for edit boxes, and b for buttons > work. >> The same is true for NVDA and Jaws and they also use similar quick >> access keys. >> >> 7. I tab to the edit field where I am to enter in my redeem code. With >> Window-Eyes I press enter on the edit field and Browse Mode turns off >> and I am in real iTunes world just as if there was no screen reader. I >> type in my code and press enter and voila. With NVDA I do the same, >> and I can even just press tab and the Browse Mode of it also turns off >> and I can enter in my code and get it to work. Now with Jaws, it seems >> that no matter what I do, I cannot get out of their virtual mode. They >> don't call it Browse mode like Window-Eyes and NVDA do. I'm only >> pointing that out for those who use one screen reader or another that >> Browse Mode and Virtual Mode are basically the same thing. >> >> Using Jaws, I press the numpad-plus key to see if this will say pc >> cursor, but no matter what I do it only says virtual pc cursor. I also >> tried pressing insert-z to stop using virtual mode, and again, nothing. >> I tried routing the jaws cursor, i.e. the mouse pointer, to the pc >> cursor location and see if I could do it that way, but again, nothing. >> >> What got me started on this journey was 2 things. First, I saw a $100 >> iTunes gift card on sale at Best Buy for $85. Second, a client also >> purchased this upon my recommendation. I use Window-Eyes and my client >> uses Jaws. My client is mostly comfortable with iTuens, but a few >> things are difficult. So, when he called me with this issue at first I >> thought he was doing something wrong, however if it's not working for >> me either, and so either this doesn't work as it should, or I'm also >> doing something wrong and would like to learn what so I can avoid this >> issue in the future. >> >> I welcome ideas and suggestions on what I can try to make it possible >> to redeem iTunes gift cards using this similar type of setup. >> >> Thanks all. >> >> -- >> Raul A. Gallegos >> I would have been here sooner but the bus kept stopping for other >> people to get on it. - Sheldon Cooper Twitter and Facebook user ID: >> rau47 >> >> -- >> You received this message because you are subscribed to the "VIPhone" > Google Group. >> To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google Groups > "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> -- >> You received this message because you are subscribed to the "VIPhone" > Google Group. >> To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google Groups > "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. 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