I totally understand that. It just seemed to me that there are uniform ways of 
making things accessible—i.e., labeling buttons and graphics, reporting the 
state of alterable controls such as checkboxes and radio buttons, etc. I didn't 
really understand why programers would make their stuff specifically work with 
a certain screen reader. As you can probably see, this...' '' all doesn't make 
too much sense to me lol.


Thanks,
Ari

On May 18, 2013, at 5:34 PM, "Raul A. Gallegos" <r...@raulgallegos.com> wrote:

> Hi there. That is a good question. However let me put it to you this way. Why 
> don't all pizza makers make their pizza taste the same? The simple reason is 
> because each pizza maker has their own recipe and they are trying to get 
> ahead. Making accessible programs for windows or for other platforms is the 
> same between different companies or developers. Each one has their own ways 
> of programming code and tying in with programs or accessible things to make 
> them work for blind users. The same is true even if you take accessibility 
> out of the equation. This is why some CD writing programs work better than 
> others. This is why in the app store you will literally find more than 100 
> apps which do the same thing. Each person has their own ways of doing it and 
> it's going to look different, acted different, smell different, taste 
> different, et cetera.
> 
> I hope that helps answer your question, although I am sure it is not what you 
> were looking for.
> 
> ---
> Sent from Raul's iPhone - (832) 554-7285. Please excuse any dictation or auto 
> complete errors.
> 
> On May 18, 2013, at 2:15 PM, Arianna <englishride...@gmail.com> wrote:
> 
>> That's the thing I don't really understand. Why do companies make their 
>> products accessible to one screen reader only? How does that work, anyway? 
>> If you make something accessible, shouldn't it follow that it's accessible 
>> using any screen reader? Are't accessible programs accessible in universal 
>> methods?
>> 
>> 
>> Thanks,
>> Ari
>> 
>> On May 18, 2013, at 11:14 AM, "Kramlinger, Keith G., M.D." 
>> <kramlinger.ke...@mayo.edu> wrote:
>> 
>>> I'm a JAWS user, too, and it seems JAWS is generally not as functional 
>>> within iTunes as is Window-Eyes, at least as best I can understand from 
>>> differing comments I've heard on this list. And, I believe, Apple's 
>>> documentation  comments upon its compatibility with Window-Eyes, but is 
>>> silent with respect to JAWS.
>>> 
>>> I'm curious whether this reflects a problem with Apple not making itunes 
>>> more fully functional with JAWS, a popular screen reader, or if it's more 
>>> of a Freedom Scientific issue not making JAWS more functional with iTunes?
>>> 
>>> I would certainly hope they could learn to work better with one another.
>>> 
>>> Keith
>>> 
>>> -----Original Message-----
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>>> Of Raul A. Gallegos
>>> Sent: Saturday, May 18, 2013 10:11 AM
>>> To: ViPhone List
>>> Subject: redeeming an iTunes gift card using iTunes in Windows
>>> 
>>> Hi all. I am having a rather interesting problem and would like to share 
>>> this with you to see if others have had similar experiences. If they are 
>>> different then please let me know.
>>> 
>>> Here's what I have: Windows 7 64-bit, Window-Eyes 8.2, NVDA 2012, and 
>>> Jaws 14. Obviously I'm not running more than one screen reader at a 
>>> time. I'm using iTunes and am redeeming an iTunes gift card.
>>> 
>>> Before I continue, I'm not interested in redeeming the card from a Mac 
>>> or from the iDevice.
>>> 
>>> What seems to be happening is that redeeming the gift card using 
>>> Window-Eyes and/or NVDA works, but I'm having a hard time with Jaws. 
>>> I've listed the steps below with appropriate comments on where I do 
>>> things differently depending on the screen reader and maybe you guys can 
>>> correct me on the Jaws parts since I'm not as comfortable with it as I 
>>> am with Window-Eyes.
>>> 
>>> 1. With iTunes running I start in the source list tree view.
>>> 
>>> 2. I up or down arrow until I get to the iTunes store.
>>> 
>>> 3. I press either tab or f6 until I get to the account button. This is 
>>> past the various app store category buttons like music, apps, iTunes U, ETC.
>>> 
>>> 4. Once at the right button I press the space bar and a context menu 
>>> pops up. I down arrow once to the Redeem menu item and press enter.
>>> 
>>> The first 4 steps work well with all 3 screen readers, but here is where 
>>> Jaws departs and NVDA and Window-Eyes continue to work for me.
>>> 
>>> 5. After pressing enter on Redeem, I am asked to sign into my Apple ID 
>>> account. I'm already on the password field. So, I type my Apple ID 
>>> password and press enter. So far, so good.
>>> 
>>> 6. Now the html portion of iTunes loads with the redeem section tied to 
>>> my account. Using Window-Eyes, it's automatically in Browse Mode where 
>>> things like h for headings, e for edit boxes, and b for buttons work. 
>>> The same is true for NVDA and Jaws and they also use similar quick 
>>> access keys.
>>> 
>>> 7. I tab to the edit field where I am to enter in my redeem code. With 
>>> Window-Eyes I press enter on the edit field and Browse Mode turns off 
>>> and I am in real iTunes world just as if there was no screen reader. I 
>>> type in my code and press enter and voila. With NVDA I do the same, and 
>>> I can even just press tab and the Browse Mode of it also turns off and I 
>>> can enter in my code and get it to work. Now with Jaws, it seems that no 
>>> matter what I do, I cannot get out of their virtual mode. They don't 
>>> call it Browse mode like Window-Eyes and NVDA do. I'm only pointing that 
>>> out for those who use one screen reader or another that Browse Mode and 
>>> Virtual Mode are basically the same thing.
>>> 
>>> Using Jaws, I press the numpad-plus key to see if this will say pc 
>>> cursor, but no matter what I do it only says virtual pc cursor. I also 
>>> tried pressing insert-z to stop using virtual mode, and again, nothing. 
>>> I tried routing the jaws cursor, i.e. the mouse pointer, to the pc 
>>> cursor location and see if I could do it that way, but again, nothing.
>>> 
>>> What got me started on this journey was 2 things. First, I saw a $100 
>>> iTunes gift card on sale at Best Buy for $85. Second, a client also 
>>> purchased this upon my recommendation. I use Window-Eyes and my client 
>>> uses Jaws. My client is mostly comfortable with iTuens, but a few things 
>>> are difficult. So, when he called me with this issue at first I thought 
>>> he was doing something wrong, however if it's not working for me either, 
>>> and so either this doesn't work as it should, or I'm also doing 
>>> something wrong and would like to learn what so I can avoid this issue 
>>> in the future.
>>> 
>>> I welcome ideas and suggestions on what I can try to make it possible to 
>>> redeem iTunes gift cards using this similar type of setup.
>>> 
>>> Thanks all.
>>> 
>>> --
>>> Raul A. Gallegos
>>> I would have been here sooner but the bus kept stopping for other people 
>>> to get on it. - Sheldon Cooper
>>> Twitter and Facebook user ID: rau47
>>> 
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