I went to the AT&T store with a friend who incidentally had to get a new phone and got an iphone. Anyway, the guy took mine, and within seconds had it working again. I was thankful especially he knew what to do but just frustrated I had to make the trip, just because any other sighted person I would ask would say they didn't know how to help me. None of my sighted friends are at all technical savvy, they can barely do email. Oh well, at least I have my phone back. Patti
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