Several months ago, I sent a question to tune in radio, concerning the fact
that it wouldn't play a lot of its stations in stereo. I have always
thought this is a problem specifically to my telephone, in that a friend has
an iPhone 5, and does not have this problem. I got the below response back
concerning my problem, almost word for word. It must be a generic response
to be sent to people who send in complaints. I wonder if a human being sent
it or if it is sent by a computer? I didn't bother to write to them again,
I use OoTunes now.
Arnold Schmidt
----- Original Message -----
From: "BBS" <bigbigshawn....@gmail.com>
To: <viphone@googlegroups.com>
Sent: Friday, October 11, 2013 7:51 PM
Subject: Tunein's Stupid Response To My Report On Inaccessibility
Hi guys. A while ago I sent a problem report to Tunein about the
accessibility issues with search results and this is what I got back. I'm
seriously thinking about going higher up and reporting this to Apple
Accessibility so they can force Tunein to fix this issue. Anyway, here it
is.
From:
Derek
To:
bigbigshawn....@gmail.com
Subject:
Re: My Last Message About Search Results Being Inaccessible
Derek
OCT 11, 2013 | 02:35PM PDT
Hello
Thank you for contacting us regarding this issue. Restarting your device,
by holding down the top button for 5 seconds and then pressing it again to
start the device, or deleting and redownloading TuneIn Radio will fix most
issues on iOS.
If you continue to have issues, please let me know the station you're
listening to and whether you're on WiFI or cellular connection.
Sincerely,
Derek
TuneIn
--
Have questions? Please visit:
http://help.tunein.com
Please, rate my message here:
http://www.nicereply.com/tunein/2248222/380014
BBS
SEP 25, 2013 | 09:46AM PDT
Original message
Hi I forgot to say that this is on an iPhone 4S using iOS7.
Shawn
Sent From My White MacBook
For your reference this is Case #: 380014
[[c22564e5d26259735c2b6819a72081e58fee01f8-154446770]]
--
Shawn
Sent From My White MacBook Using SamNet
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