the reason companies and developers resort to form letters is because
most peple don't try the basic fixes before filing a support ticket.
If you have done those things and still have the access issue, follow
up.  I did this with a major bank and they ended up finally fixing the
problem and giving me a dinner at a high end restaurant.

On 10/12/13, Alan Paganelli <[email protected]> wrote:
> And you can't tell a form letter when you see one?
> -------
>
> Regards,
>
> Alan
>
> Go Chicago Bears in 2013!
>
> Teenagers; Tired of being harassed by your stupid parents?  Act now!!!!!
> Move out.  Get a job.  Pay your bills wile you still know everything.
>
> Please click on:
> http://www.home.earthlink.net/~alanandsuzanne/
> There, you'll find free files of my arrangements and performances played on
> the Yamaha Tyros 1 keyboard.  The albums in Technics  format formerly on my
>
> website are still available upon request.  Thanks for listening!
>
> ----- Original Message -----
> From: "BBS" <[email protected]>
> To: <[email protected]>
> Sent: Friday, October 11, 2013 4:51 PM
> Subject: Tunein's Stupid Response To My Report On Inaccessibility
>
>
>> Hi guys. A while ago I sent a problem report to Tunein about the
>> accessibility issues with search results and this is what I got back. I'm
>>
>> seriously thinking about going higher up and reporting this to Apple
>> Accessibility so they can force Tunein to fix this issue. Anyway, here it
>>
>> is.
>>
>> From:
>> Derek
>> To:
>> [email protected]
>> Subject:
>> Re: My Last Message About Search Results Being Inaccessible
>> Derek
>> OCT 11, 2013  |  02:35PM PDT
>> Hello
>>
>> Thank you for contacting us regarding this issue. Restarting your device,
>>
>> by holding down the top button for 5 seconds and then pressing it again to
>>
>> start the device, or deleting and redownloading TuneIn Radio will fix most
>>
>> issues on iOS.
>>
>> If you continue to have issues, please let me know the station you're
>> listening to and whether you're on WiFI or cellular connection.
>>
>>
>> Sincerely,
>>
>> Derek
>> TuneIn
>> --
>> Have questions? Please visit:
>> http://help.tunein.com
>>
>> Please, rate my message here:
>> http://www.nicereply.com/tunein/2248222/380014
>> BBS
>> SEP 25, 2013  |  09:46AM PDT
>> Original message
>> Hi I forgot to say that this is on an iPhone 4S using iOS7.
>>
>> Shawn
>>
>> Sent From My White MacBook
>> For your reference this is Case #: 380014
>> [[c22564e5d26259735c2b6819a72081e58fee01f8-154446770]]
>>
>> --
>> Shawn
>>
>> Sent From My White MacBook Using SamNet
>>
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