Hi Anthony, They did change the rules, but any company has the right to do so. I have a retail business and if I sell a pair of binoculars for $200 because when I bought it a few months before I paid $150 and that is sufficient margin for me but now suddenly the price of the same model went up to $170 because maybe of the exchange rate and a price increase by the manufacturer then of course I will have to raise my price not only y the $20 more that I pay but by about $30. A Customer might have seen the binocular for $200 and now, a week later, he comes in and it's $230 you could also say I am changing the rules mid stream. But the fact is that if my cost has gone up it is my right to do so. At the same time I have and will continue to drop prices on product where my cost goes down and I often ask customers who complain when something is more expensive whether they would want me to leave the price where it is if a product drops in price. Of course everybody thinks it is of course fair to drop the price but most have a big problem if the price goes up.
I think it would have been better if Tap Tap See had charged from day 1, then a price increase would just be that, now going from free to paid it seems for a few that is considered totally unfair. Fortunately it is only a few and I am happy for once to see that themajority of people do see the value of the app and are willing to pay for it. Could Tap Tap See have announced this? Yes, they could have started a months or 2 ago and put out an announcement on their website that due to the cost of image recognition they could no longer provide the service for free. Some would have seen that and for some it would have still come out of left field as you called it. There is nothing unethical or sneaky about what they did and once the discussion started Tap Tap See was nothing but involved and upfront about explaining what is going on. Regards, Sieghard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Anthony Vece Sent: Friday, November 08, 2013 3:50 PM To: [email protected] Subject: Re: Tap TapSee I don't think the issue is payment. The issue is changing the rules in mid stream. ∫ people haven't beeen entirely truthful. Consider this, if they changed the rules namece -pletely out of' left field field, they most certainly do it again. I wouldn't gile ∫ people the sweet off my eyebrows. Sent from my Verizon iPhone 5s! > On Nov 8, 2013, at 6:16 PM, "Andrea Love" <[email protected]> wrote: > > I'll happily pay for this service. So many times I need some eyes to help me > read something and no one is around. If I can get good dependable service > then why not. These people should get payed and the blind people who are > crying about it are making the rest of us look bad. Suck it up and pay for > it!! > Andrea Love > ----- Original Message ----- From: "Ron Pelletier" > <[email protected]> > To: <[email protected]> > Sent: Friday, November 08, 2013 4:41 PM > Subject: RE: Tap TapSee > > >> Hi, >> >> You, yourself stated: >> "We took a lot of pics mostly for fun, but I'm not spending 120 a year for >> identifying a few cans for cooking. I'll go to other apps". >> >> I have to assume that you were not aware of your fun costing the developers >> money. You certainly weren't the only one taking pictures for fun and now, >> the fun is over and we have to pay for a service that is well worth it. The >> developers paid for a whole year while we tested their app and, now that we >> have done our testing and know what the app is worth, its only fair that we >> take on the responsibility of paying for the service. >> >> Just a personal opinion >> >> Ron & Danvers >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On Behalf >> Of Sieghard Weitzel >> Sent: Friday, November 08, 2013 1:07 PM >> To: [email protected] >> Subject: RE: Tap TapSee >> >> Hi Alia, >> >> Everybody is entitled to their opinion, but I for one am happy to see that >> by far the majority of people seem to understand that you can't run a >> business by spending money and not have any come in. I own a retail business >> and if I sold all the product I have to buy and have in inventory for what I >> paid for it or for a 5% margin I would be out of business faster than a >> puppydog can wag its tail. >> >> Tap Tap See already stated that they will release an update within a week >> which addresses the issue of failed pictures. Will you some time take a >> picture which comes back with a result but a useless result? Yes, most >> likely, but on the bright side this may encourage all of us blind folks to >> ask sighted friends or family members to help us develop our picture taking >> skills. >> >> I think it's totally cool to use other apps, many of us have been doing this >> all along, but I think if you learn to be good at taking pictures and >> combine Tap Tap See with other apps then 100 pictures would last you at >> least a couple of months maybe even 3, 4 or 5 months. This means you may >> spend anywhere from $4 to $2 or even a bit less per month on this and if >> easy and reliable recognition is important to you than I don't think that is >> an outrageous price. >> >> Having said this it would be nice if Tap Tap See could offer an unlimited >> annual package at a subscription cost of say $99, then those who use Tap Tap >> See a lot have a way to get it for a slightly discounted price and if you >> were to watch for an iTunes Gift Card promo where you could buy 2 $50 cards >> for $40 each, you would actually only pay $80 a year or $6.66 a month for >> unlimited use. >> >> I think most people will buy the 100 picture pack and see how long it will >> take them to use it, I just don't use the app often enough to warrant >> spending even $5 a month. But I will most definitely buy the 100 pictures >> for $7.99 so I can continue to use the app and also to support the company >> and it is my guess the 100 pictures will last me close to half a year; I do >> really like Talking Goggles a lot of time because quite often I can get a >> result in video mode very quickly which is enough to tell me what I am >> trying to identify. >> >> >> Regards, >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On Behalf >> Of alia robinson >> Sent: Friday, November 08, 2013 4:31 AM >> To: [email protected] >> Subject: Re: Tap TapSee >> >> IMO this is insulting. I have never as long as I have been buying blindness >> products, braille printer in the old days before windows, scanner from edge, >> my first computer with jaws, dectalk soundcard, laptop for school, you get >> the idea. Never as a blind user have I felt I was "entitled to freebies! I >> am talking about a once free app going to subscription service, and stating >> I think it is overpriced. If you didn't get timed-out pictures, unrecognized >> images, and just plain wrong info, i.e. my black dog was called a black cat. >> sometimes when I scan cans I have to take more than one picture, so the 100 >> pics are impractical, and I don't think I use it enough for the monthly fee. >> We took a lot of pics mostly for fun, but I'm not spending 120 a year for >> identifying a few cans for cooking. I'll go to other apps. >> >> Alia >>> On Nov 8, 2013, at 2:13 AM, Joanne Chua <[email protected]> wrote: >>> >>> At the end of the day, It comes to this. Either, some that see reason, >>> supporting the developer to keep it going, or like some insist, as a >>> blind user, you are entitle to freebies. >> >> -- >> You received this message because you are subscribed to the "VIPhone" Google >> Group. >> >> Post a new message to VIPhone by emailing [email protected]. >> >> Search and view the VIPhone archives by visiting >> http://www.mail-archive.com/[email protected]/. >> >> Reach the VIPhone owner and moderators by emailing >> [email protected]. >> >> Unsubscribe and leave VIPhone by emailing >> [email protected]. >> >> More VIPhone group options can be found by visiting >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the "VIPhone" Google >> Group. >> >> Post a new message to VIPhone by emailing [email protected]. >> >> Search and view the VIPhone archives by visiting >> http://www.mail-archive.com/[email protected]/. >> >> Reach the VIPhone owner and moderators by emailing >> [email protected]. >> >> Unsubscribe and leave VIPhone by emailing >> [email protected]. >> >> More VIPhone group options can be found by visiting >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the "VIPhone" Google >> Group. >> >> Post a new message to VIPhone by emailing [email protected]. >> >> Search and view the VIPhone archives by visiting >> http://www.mail-archive.com/[email protected]/. >> >> Reach the VIPhone owner and moderators by emailing >> [email protected]. >> >> Unsubscribe and leave VIPhone by emailing >> [email protected]. >> >> More VIPhone group options can be found by visiting >> http://groups.google.com/group/viphone?hl=en. >> --- You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing [email protected]. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/[email protected]/. > > Reach the VIPhone owner and moderators by emailing > [email protected]. > > Unsubscribe and leave VIPhone by emailing > [email protected]. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. 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