Hello, One thing that should be tried, if it hasn't been tried already, is to make sure that the font size is not too large. I remember a while back I was working with a client who was having a similar issue and ultimately that turned out to be the culprit. Once we reduce the font size to a more normal sized she was once again able to read the body of her emails using the two finger flick up method. Hope this helps.
Sent from my iPhone > On Nov 20, 2013, at 1:15 PM, Carol Pearson <carol.pearso...@googlemail.com> > wrote: > > Hi there, > > It seems to me that this is a very long and weird way to read the messages so > I'll try to explain what I do and really hope you'll both give it a go and > find it works. > > OK. I have just gone in my mail and found the first message was read out for > me. However, I was not sure that it was all read so I did a quick two-finger > flick upstarting a little above the Home button and ensured I'd read it all. > As soon as I knew I had, I placed two fingers on the centre of the screen, > slightly apart, and the speech stopped. > > I could then locate the delete button just above and slightly right of the > home button and I was ready placed in the next message for reading. > > Now the problems start when it isn't so simple. When you first go into mail > you are placed in the list of messages. I often touch the screen to locate > the first of these before double tapping. I find this is best achieved by > locating the back button, always on the left, about a third down on the > screen, then flicking right until I get that first message. This can be > about four flicks from the left as I listen to "Inbox whatever it is", Edit, > Serach and then reach the first message. When you get to grips with this you > can probably find the first message without those flicks. > > Does this make any good sense now. > > Please tell me if you still have problems. I do want you to get it so you > are both able to do it. > > Carol P > >> On 20/11/2013 13:36, Beth G wrote: >> Hello, >> Actually, the two finger flick up was not working. A three finger flick up >> bring the message up on the screen. She could then tap the middle of the >> screen and do a two finger flick Downford to start reading. Very strange. >> Thank you all for your help. Hope she can master the gestures in this will >> work for her. >> >> Sent from my iPhone >> >>> On Nov 19, 2013, at 8:50 AM, David Chittenden <dchitten...@gmail.com> wrote: >>> >>> Only two-finger flick up, not three-finger flick up. >>> >>> David Chittenden, MSc, MRCAA >>> Email: dchitten...@gmail.com >>> Mobile: +64 21 2288 288 >>> Sent from my iPhone >>> >>>> On 20 Nov 2013, at 2:20, Beth G <bethm...@gmail.com> wrote: >>>> >>>> Hello all, >>>> Thank you for the tips. I am seeing her today, so will try the three >>>> finger flick up and, I will try waiting longer before trying the three >>>> finger or two finger flick up. Thank you >>>> >>>> Beth >>>> >>>> Sent from my iPhone >>>> >>>>> On Nov 19, 2013, at 3:37 AM, Sandratomkins <sandratomk...@googlemail.com> >>>>> wrote: >>>>> >>>>> Hi, >>>>> I can reproduce this on my for S. It happens when I try to read a message >>>>> which hasn't finished downloading. Perhaps, she is a little impatient or >>>>> her Internet connection is very slow as his mine! >>>>> HD H Sandy >>>>> >>>>> Sent from my iPhone >>>>> >>>>>> On 19 Nov 2013, at 03:39, Beth G <bethm...@gmail.com> wrote: >>>>>> >>>>>> She has an iPhone 4S. Running iOS 6. When she opens the message and >>>>>> swipes right she can see everything except when it gets to the date it >>>>>> then skips from the date to Mark message, move, etc. Everything is >>>>>> visible and readable except for the actual body of the message. Two >>>>>> finger flick at the doesn't do anything. No feedback. >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>>> On Nov 18, 2013, at 8:31 PM, Christopher Chaltain <chalt...@gmail.com> >>>>>>> wrote: >>>>>>> >>>>>>> It shouldn't be a problem with the email provider. Are we talking about >>>>>>> the native email client app? Is she seeing her list of messages in the >>>>>>> in box? If so then double tapping on a message should bring up the >>>>>>> message and a two finger swipe up should read the body of the message >>>>>>> from the top. When she explores the screen after double tapping on a >>>>>>> message what does she see? >>>>>>> >>>>>>> Containers might help navigate a bit, but if a two finger swipe up >>>>>>> doesn't read the body of the message then there are bigger problems >>>>>>> then will be addressed by containers. Are we talking about an iPhone or >>>>>>> an iPad? >>>>>>> >>>>>>>> On 11/18/2013 09:22 PM, Beth G wrote: >>>>>>>> Hello again list, >>>>>>>> I am still having trouble helping this person read the bodies of her >>>>>>>> email messages. We have tried swiping right, we have tried flicking up >>>>>>>> with two fingers. We have tried flicking down with one or two fingers. >>>>>>>> We have tried swiping left with one finger. Nothing has worked. >>>>>>>> Is it possible that her email provider is not compatible with >>>>>>>> voiceover? >>>>>>>> What an update to iOS 7 with the use of containers help? >>>>>>>> >>>>>>>> Any help is greatly appreciated, >>>>>>>> Thanks, >>>>>>>> >>>>>>>> Beth >>>>>>>> >>>>>>>> Sent from my iPhone >>>>>>> -- >>>>>>> Christopher (CJ) >>>>>>> chaltain at Gmail >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the "VIPhone" >>>>>>> Google Group. >>>>>>> >>>>>>> Post a new message to VIPhone by emailing viphone@googlegroups.com. >>>>>>> >>>>>>> Search and view the VIPhone archives by visiting >>>>>>> http://www.mail-archive.com/viphone@googlegroups.com/. >>>>>>> >>>>>>> Reach the VIPhone owner and moderators by emailing >>>>>>> viphone+ow...@googlegroups.com. >>>>>>> >>>>>>> Unsubscribe and leave VIPhone by emailing >>>>>>> viphone+unsubscr...@googlegroups.com. >>>>>>> >>>>>>> More VIPhone group options can be found by visiting >>>>>>> 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