I bought two iBooks last night. One is a omnibus edition of two books by
the same author, over 700 print pages. I got the iTunes receipt in my
email showing I had been billed for both the items I purchased.
Unfortunately, instead of over 700 pages, what downloaded was the two
pages of promotional material about the book. It is not a new book, so
this is not a pre-order. I found the "Report a Problem link below the
book title in the iTunes receipt and clicked on it. I signed in with my
Apple ID and password. Below the "Report a Problem" heading was my Apple
ID and an edditfield with a string of characters already filled in, and
"No results" below that. There was nowhere to proceed from there. Where
can I call or email to get the book or a refund?
Thanks for any help.
Kathy Blackburn
[email protected]
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