I think that in at least some cases, the user may be expecting results that the 
app was not meant to provide. If you want text read to you, why not use an OCR 
app?

Andy

From: Jerry Mader 
Sent: Saturday, February 01, 2014 8:26 PM
To: [email protected] 
Subject: RE: a tap tapt see rant
Yes, I agree, I as well have stopped buying credit for this app. Iâ EURO (tm)m 
not going to buy credit for a product that doesnâ EURO (tm)t help me find the 
information I need.

We have to have the ability to ask a question or at least type one. Tap Tap See 
isnâ EURO (tm)t giving out the information any longer as well as it used to 
after the purchasing of credits came into the picture.

Something needs to be done here, because Iâ EURO (tm)m not wasting money on 
something, that I canâ EURO (tm)t use, and Iâ EURO (tm)m sure many would agree 
with me. And every time we click a picture, if it gets answered, there goes 
another credit, even if the answer is wrong. This isnâ EURO (tm)t right. 
Somehow if we get the information wrong we should be able to somehow make 
tap-tap-see aware of this and they should refund the credit back to us in my 
opinion. It just isnâ EURO (tm)t right for us to have to pay for something that 
plainly isnâ EURO (tm)t doing anything to help figure out what weâ EURO (tm)re 
looking at. Wasnâ EURO (tm)t this the apâ EURO (tm)s purpose anyway? At least 
thatâ EURO (tm)s how I perceived the description of it.

 

Thanks

Jerry Mader

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Kay Malmquist
Sent: Saturday, February 01, 2014 11:16 PM
To: [email protected]
Subject: Re: a tap tapt see rant

 

Yes, but the ability to ask questions has already been put to the fine people 
at TTS and still nothing as of yet.  That is not to say it isn't being worked 
on.  I don't care how small or stupid to some people a fortune is, not 
everybody is going to want the same things from an app. It has done me many 
favors and read some really neat things to me but it seems more and more as 
though it is not doing the job expected.  Several months ago, if I took a 
picture of a fortune cookie paper, which I had done, it would be read the first 
time.  This is not the case any more.  I have meat in my freezer which I buy by 
the side and by the pig and It does not have bar codes on it and just has 
labels that have to be read.  TTS Used to get these right on the first try and 
this is not the case any more.  I have to resort to CamFind to get the job done 
any more and nothing has changed I might add.

 

  ----- Original Message ----- 

  From: Robin Frost 

  To: [email protected] 

  Sent: Saturday, February 01, 2014 9:44 PM

  Subject: Re: a tap tapt see rant

   

  Hi,

  I write the following in humility and with the utmost respect.  While I too 
have always been a proponent of an ask a specific question feature and think it 
certainly could serve only to enhance the usefulness and efficiency of the app 
for all users, it seems to me that your reaction in this instance might be a 
bit unfair.  After all given the scope of the information the app delivers to 
recognizers at this juncture they did give accurate information based on that 
which they had available to them.  You know what they say about assuming 
(smile).  We canâ EURO (tm)t assume that what we wish to know is obvious to 
them any more than they could or necessarily should assume that they can deduce 
exactly that you wanted the actual text of the fortune. In truth Iâ EURO (tm)m 
amazed that it came out clearly enough for someone to eventually recognize for 
you.  Again Iâ EURO (tm)m not disagreeing that an ask a specific question via 
text feature in the app isnâ EURO (tm)t greatly longed for and perhaps 
necessary to enhance its usefulness.  Iâ EURO (tm)m just saying that Iâ EURO 
(tm)m glad your rant was first directed at us as opposed to them (smile).

  Perhaps when the heat of the moment has dissipated a request for such a 
feature and explanation of how it could only benefit both users of the app and 
those who recognize images might be easier for you to send their way. Just my 
two cents no one asked for and no one is obligated to live by.

   

  Robin

   

  From: Kay Malmquist 

  Sent: Saturday, February 01, 2014 10:33 PM

  To: [email protected] 

  Subject: a tap tapt see rant

   

  I need to write this to the people at Tap Tap See, but right now I am 
anything but constructive.  For some odd reason I love to know what my fortune 
cookie says.  So I started tap tap see and took a picture.  first come back 
was,  "fortune cookie paper".  Brilliant deduction Sherlock.  I am blind not 
dense.  Next came back with numbers.  Oops!  wrong side so I flip it over.  
Then next I get, "white paper with black text".  No kidding!  Next I finally am 
treated to the actual fortune.  Now I had another one stuffed in my jacket 
pocket so I decided since I was in picture wasting  mode I might as well try 
for more.  First was fortune cookie paper,  then text on white paper, then 
numbers, my bad again, turn it over.  Then back to same stuff different side.  
Finally, the words I had been waiting to hear.  all in all, 11 pictures wasted 
before outcome is achieved.  I have paid for 100 pictures and feel this is a 
huge rip off.  If I had a way to ask even though in this case I don't feel I 
should have to state the obvious,  A lot of time and wasted effort could have 
been eliminated.  Any thoughts  anybody? 

  Kay Malmquist
  [email protected]

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