Hello Brent, You know, this is something that I take for granted.
I have a Time Warner DVR and use it daily for both scheduling and watching television shows. Time Warner is currently in the process of upgrading their DVR software across the country. The roll-out, as I understand it, is anything but consistent and many of the reps are unaware of the change. Three months or so ago, I had a question about the new version of the software so I stopped by a TWC office to make an enquiry. The head tech guy told me I was mistaken and that there was no new software being done on any of the DVRs. After about 10 minutes of him talking down to me as if I were an idiot, I returned home, unplugged my DVR, and took it into that office. To make a long story short, I don't think he or anyone else at that location will be doubting anything I say anytime soon (smile). Anyway, I happen to be one whose DVR received the software upgrade and, as much as I like to bash TWC, I have to admit that they have improved the readability of the DVR menus by increasing contrast, using simpler fonts, and allowing all functions to be access via arrow keys. Be that as it may, were it not for the fact that I have a big screen television and can see just enough to make out the selection bar and onscreen keyboard, when searching, the device would be totally useless to me. As I stated at the beginning, the fact that I can use my DVR, at all, is something that I take for granted. I just happen to live very close to a Time Warner regional hub. Later today, I will stop in and make a formal written request for added accessibility. Mark From: [email protected] [mailto:[email protected]] On Behalf Of Brent Harding Sent: Wednesday, July 16, 2014 7:40 AM To: [email protected] Subject: Re: Brighthouse tv app and DVR? I would assume this is how the regular TWCTV one that isn't Brighthouse Time Warner works too. It seems like TWC did a pretty good job making the on demand and live TV sections accessible. I guess I'm glad that I didn't waste the extra money on having DVR, as I've heard some of them aren't real easy for us to just arrow down the list of shows, watch them, and hit delete after. ----- Original Message ----- From: Bill Holton To: [email protected] Sent: Wednesday, July 16, 2014 7:28 AM Subject: RE: Brighthouse tv app and DVR? Hi. You can schedule recordings, but you cannot play them back, either on your TV or your device. Consider calling their tech line and requesting this feature, I have several times. From: [email protected] [mailto:[email protected]] On Behalf Of Jared Sent: Tuesday, July 15, 2014 12:54 PM To: [email protected] Subject: Brighthouse tv app and DVR? Hello, I am a time warner cable customer who uses the Brighthouse TV app to watch TV around the house on my phone. I noticed there is a DVR tab on the app but I do not have a DVR through them. Has anyone used the app with a DVR? If so can you schedule recordings, and play the recordings back on either your phone or us the phone as a remote to control the DVR? -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. 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