Thanks, Jonathan! I did try warm reset to no avail so I've made careful note of your instructions re DFU mode. And, sighing deeply, I'll turn Find My Phone back on! It's good that this community of expertise is out there! Harry
> On 9 Aug 2014, at 00:54, Jonathan Mosen <[email protected]> wrote: > > Hi harry, yes, this is part of the new anti-theft measures introduced with > iOS 7. Usually they can provide peace of mind, but occasionally they can be a > hindrance to a legitimate attempt to get out of a bind. > The first thing I would do in your situation is to warm reset the phone. Hold > down the home and power buttons for about six seconds, then release them and > the phone should reboot. > If the problem had persisted, you could have put the phone into DFU (Device > Firmware Update) mode. To do this, connect the phone to iTunes, then hold > down the home and power buttons for about 6 seconds. Release the power > button, but keep the home button held down until iTunes pops up with a > message saying that it's detected a phone in DFU mode. You can then restore > the OS, then restore your backup. A bit drastic, but it's the only way around > it in the circumstances you describe. > Jonathan Mosen > Mosen Consulting > Blindness technology eBooks, tutorials and training > http://Mosen.org > >> On 9/08/2014, at 7:33 am, Harry Bell <[email protected]> wrote: >> >> My iPhone 5s touch screen stopped working today and no matter what I or my >> sighted partner did we could not get it to work reliably. It would not even >> register the numbers for the pass code despite switching the phone off and >> on again. I connected the phone to my PC running iTunes in order to do a >> restore from latest backup but I got a message saying I had to turn off Find >> my phone on the iCloud settings of the iPhone before it would allow me to >> restore from backup. Fortunately the touchscreen started cooperating again >> at this point so I was able to get into the phone settings and turn off Find >> my phone on iCloud before doing the restore from backup. But what if I had >> not been able to get into my phone? Is there any way to turn off Find my >> phone from within iTunes while the phone is plugged in? Harry >> >> >> >> -- >> The following information is important for all members of the viphone list. >> All new members to the this list are moderated by default. If you have any >> questions or concerns about the running of this list, or if you feel that a >> member's post is inappropriate, please contact the owners or moderators >> directly rather than posting on the list itself. The archives for this list >> can be searched at http://www.mail-archive.com/[email protected]/. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
