Hi Kristeen,
My 5S was doing the very same thing last Monday night as I tried to download
and install the update. I kept getting that same error message that my
phone was in recovery mode and it had to be restored before I could use it
with ITunes.
After about 4 hours trying everything I could think of, I just left it alone
overnight. The next morning, my new update was installed and it was working
fine. I really didn't do anything at all except to leave it connected
overnight. Maybe leaving it connected for a few hours might help.
Eve
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