When I worked at the hotel we would get calls from 911 to the front desk that a guest had called 911 and needed to speak with them, we would have a screen on our PMS that would let us know what room called...
Sent from my T-Mobile 4G LTE Device -------- Original message -------- From: Colton Conor <[email protected]> Date: 4/5/19 8:45 AM (GMT-05:00) To: Matthew Yaklin <[email protected]> Cc: [email protected], Jason Kuylen <[email protected]> Subject: Re: [VoiceOps] Hotel Phone This is very interesting, as I doubt the PBX guys that currently install these system are doing this, as they only get analog lines from us with 1 DID per line, and 1 e911 address per line. On Fri, Apr 5, 2019 at 1:22 AM Matthew Yaklin <[email protected]<mailto:[email protected]>> wrote: That is correct. A DID for every phone and listed by e911. For example in NH it is law schools have it now days to get their special erate funding. When they call 911 they see very detailed information about floor, room, etc.. and the phone can be called back directly. We do it for every customer that has that specific need. Matthew Yaklin Network Engineer FirstLight 359 Corporate Drive │ Portsmouth, NH 03801 Mobile 603-845-5031 [email protected]<mailto:[email protected]> | www.firstlight.net<http://www.firstlight.net> This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended to waive any applicable privileges. ________________________________ From: Colton Conor <[email protected]<mailto:[email protected]>> Sent: Thursday, April 4, 2019 8:40:11 PM To: Matthew Yaklin Cc: Jason Kuylen; [email protected]<mailto:[email protected]> Subject: Re: [VoiceOps] Hotel Phone So if you had e911 per room, that would be quite a bit of e911 charges. Most hotels I have seen have a 10 to 1 ratio for rooms to phone lines. So a 100 room hotel gets 10 phone lines from the LEC. Are you saying we would have to pay bandwidth.com<http://bandwidth.com> or whomever we got our e911 from a separate e911 charge per room? Isn't e911 tied to DID? In that case you would need a DID per hotel room? To actuately say room 302 is on floor 3, and room 302 for example. On Thu, Apr 4, 2019 at 11:21 AM Matthew Yaklin <[email protected]<mailto:[email protected]>> wrote: I imagine you want to make sure E911 information is super accurate with actual floors and room numbers. Physical address and call back number is correct. By making that accurate and having the customer sign that phones cannot move you cover a serious base. Perhaps even a sticker on the phone saying such would be great to. Matthew Yaklin Network Engineer FirstLight 359 Corporate Drive │ Portsmouth, NH 03801 Mobile 603-845-5031 [email protected]<mailto:[email protected]> | www.firstlight.net<http://www.firstlight.net> This email may contain FirstLight confidential and/or privileged information. If you are not the intended recipient, you are directed not to read, disclose or otherwise use this transmission and to immediately delete same. Delivery of this message is not intended to waive any applicable privileges. ________________________________ From: VoiceOps <[email protected]<mailto:[email protected]>> on behalf of Jason Kuylen <[email protected]<mailto:[email protected]>> Sent: Thursday, April 4, 2019 12:08:32 PM To: [email protected]<mailto:[email protected]> Subject: Re: [VoiceOps] Hotel Phone I’ve never heard of any other 911 requirement for hotel or business phones outside of not have to dial 9 to dial 911, ie 9911. Kari’s Law. Can anyone provide a link with more information? Thanks. Important/Confidential: This communication and any files or documents attached to it are intended only for the use of the person(s) or entity to which it is addressed. It contains information that may be confidential and exempt from disclosure under applicable law. If you are not the intended recipient of this communication, you are hereby notified that the copying, disclosure, distribution, storage, retransmission or other use of this communication is strictly prohibited. If you have received this communication by mistake, please notify the sender immediately and destroy all forms of this communication (electronic or paper). _______________________________________________ VoiceOps mailing list [email protected]<mailto:[email protected]> https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list [email protected] https://puck.nether.net/mailman/listinfo/voiceops
