I've done the same thing with Bandwidth before. A capable porting team makes a big difference.
On Wed, Jul 15, 2020, 2:51 PM chris <[email protected]> wrote: > > Glad we could help you sort through this. We know how painful these > situations can be sometimes :) > > chris > > On Wed, Jul 15, 2020 at 2:33 PM Aaron C. de Bruyn via VoiceOps < > [email protected]> wrote: > >> Finally got this sorted out thanks to Chris at Vilario. >> They were able to grab the numbers from Charter when voip.ms couldn't. >> After they grabbed the numbers, they allowed the broken voip.ms porting >> team to pull in the numbers over. >> >> -A >> >> >> On Wed, Jun 17, 2020 at 10:55 AM Aaron C. de Bruyn <[email protected]> >> wrote: >> >>> Is there anyone at Charter/Spectrum (Oregon area) that can help with a >>> port out? >>> >>> It's been rejected 5 times now. >>> Every time I call in, the rep gives me a slightly different variation of >>> the address to re-submit. >>> >>> The winning carrier keeps getting rejected and asks for a CSR copy. >>> Charter/Spectrum flat-out tells me "we don't do CSR reports for small >>> business customers" and then proceeds to give me a slightly different >>> version of the address every time I call in. >>> >>> They absolutely refuse to let me talk to or communicate with the team >>> that actually makes the accept/reject decision to find out why. They >>> simply say "it was rejected because of the address". >>> >>> I've spent hours on the phone over the last few weeks and I'm getting >>> nowhere. >>> >>> Thanks, >>> >>> -A >>> >>> >>> _______________________________________________ >> VoiceOps mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/voiceops >> > _______________________________________________ > VoiceOps mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/voiceops >
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