* This is the vopmailbeta mailing list *
We have 6-10 calls a day from clients with the same issues. As to the statement, "Well if the webmail can download it than it's not our server's fault", this is a very hollow excuse. Apparently OE is more strict in the requirements for the message that the object used by Webmail. Apparently VOP/Modus is letting messages through that it shouldn't or is not making corrections to the message format. I say this because we have two other non-Vircom mail servers here, that process 4 time the mail we do on the Modus server. We have never had a stuck message from any of those - never! The only difference is the server Vircom vs. non-Vircom. I know this problem has been known to Vircom for over a year - and I am still waiting for a fix to the product Jeff ----- Original Message ----- From: "Jason Roblyer" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, October 11, 2002 12:29 Subject: [VOPmail Beta] Stuck messages * This is the vopmailbeta mailing list * We too talk to at least 7 to 10 people a day with this problem. We've identified a few known spam message and blocked those addresses at our mail gateway, but there is still a lot of "stuck email". We've talked to tech support about this and get the, "Well if the webmail can download it than it's not our server's fault." I can understand that to a point, but I can shove these exact same emails thru another server and it works fine with the same clients, so something is not right. I'd love to see some real suggestions come along. Jason Roblyer NCTC.NET [EMAIL PROTECTED] ----- Original Message ----- From: "Jeff - MIS Sciences Corporation" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, October 11, 2002 12:35 PM Subject: [VOPmail Beta] Stuck messages > * This is the vopmailbeta mailing list * > > > The problem is not in the address, but the body. I once turned "reject > malformed addresses" and I was rejecting way too much VALID email - had to > turn it off > > Jeff > > ----- Original Message ----- > From: "David Payer" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Friday, October 11, 2002 10:32 > Subject: [VOPmail Beta] Stuck messages > > > * This is the vopmailbeta mailing list * > > > You have an option on VOPMail to reject malformed addresses (under the > SECURITY option). I wonder if that is the solution (and what are the > consequences of turning that on?) > > David Payer > OMNI Internet - www.iowalink.com > 550 11th St #205, Des Moines, IA 50309 > 515-244-6664 > > ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
