* This is the vopmailbeta mailing list *

Yea we have.  Some instances this does help, but there are diffidently times
when it is not Norton (IE NAV is not installed, nor any other AV program).

Jason


----- Original Message -----
From: "Phil Hart" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, October 11, 2002 4:17 PM
Subject: [VOPmail Beta] Stuck messages


> * This is the vopmailbeta mailing list *
>
>
> Have you checked to be sure it's not the Norton Anitvirus email scanning
> doing it?
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:vopmailbeta-request@;vircom.com] On Behalf Of Jeff - MIS Sciences
> Corporation
> Sent: Friday, October 11, 2002 3:42 PM
> To: [EMAIL PROTECTED]
> Subject: [VOPmail Beta] Stuck messages
>
> * This is the vopmailbeta mailing list *
>
>
> We have 6-10 calls a day from clients with the same issues. As to the
> statement,  "Well if the webmail can download it than
> it's not our server's fault", this is a very hollow excuse. Apparently
> OE is
> more strict in the requirements for the message that the object used by
> Webmail. Apparently VOP/Modus is letting messages through that it
> shouldn't
> or is not making corrections to the message format. I say this because
> we
> have two other non-Vircom mail servers here, that process 4 time the
> mail we
> do on the Modus server. We have never had a stuck message from any of
> those - never!
>
> The only difference is the server  Vircom vs. non-Vircom. I know this
> problem has been known to Vircom for over a year - and I am still
> waiting
> for a fix to the product
>
> Jeff
>
> ----- Original Message -----
> From: "Jason Roblyer" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, October 11, 2002 12:29
> Subject: [VOPmail Beta] Stuck messages
>
>
> * This is the vopmailbeta mailing list *
>
>
> We too talk to at least 7 to 10 people a day with this problem.  We've
> identified a few known spam message and blocked those addresses at our
> mail
> gateway, but there is still a lot of "stuck email".  We've talked to
> tech
> support about this and get the, "Well if the webmail can download it
> than
> it's not our server's fault."  I can understand that to a point, but I
> can
> shove these exact same emails thru another server and it works fine with
> the
> same clients, so something is not right.
>
> I'd love to see some real suggestions come along.
>
> Jason Roblyer
> NCTC.NET
> [EMAIL PROTECTED]
>
> ----- Original Message -----
> From: "Jeff - MIS Sciences Corporation" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, October 11, 2002 12:35 PM
> Subject: [VOPmail Beta] Stuck messages
>
>
> > * This is the vopmailbeta mailing list *
> >
> >
> > The problem is not in the address, but the body. I once turned "reject
> > malformed addresses" and I was rejecting way too much VALID email -
> had to
> > turn it off
> >
> > Jeff
> >
> > ----- Original Message -----
> > From: "David Payer" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Friday, October 11, 2002 10:32
> > Subject: [VOPmail Beta] Stuck messages
> >
> >
> > * This is the vopmailbeta mailing list *
> >
> >
> > You have an option on VOPMail to reject malformed addresses (under the
> > SECURITY option). I wonder if that is the solution (and what are the
> > consequences of turning that on?)
> >
> > David Payer
> > OMNI Internet - www.iowalink.com
> > 550 11th St #205, Des Moines, IA 50309
> > 515-244-6664
> >
> >
>
>
>
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