Bonjour Jean, Do you have a another VPN client on your computer ?
Regards, On Wed, Dec 24, 2014 at 4:15 AM, Jean Lamontagne (ObjeXpert) < [email protected]> wrote: > Hello Shrew Soft Support, > > > > *Problem:* > > I am systematically failing to install the Shrew VPN Client 2.2.2 on my > computer. > > > > *To Reproduce:* > > Run the “vpn-client-2.2.2-release.exe” and choose the Pro option. > > Windows OS Version = *Windows 8.1 Update 1 64bits with ALL the latest > windows update being installed* (i.e.: optional & mandatory à including > the *KB3000850*, that is the latest Microsoft SChannel patch). > > > > During the installation, I have got an error dialog that was telling me: > *Access > Denied*. Please, take note that I am an administrator on this computer. > > > > The application was appearing as installed and was part of the Windows > “Programs and Features” **BUT** no Network Adapter had been created. > IMHO, the installation process was appearing to only be partial. Because of > that error, I immediately uninstalled the Shrew VPN Client. > > > > This application is targeted as a replacement to the Cisco VPN Client to > my customer premises. The Cisco VPN Client is failing to work on Windows > 8.1 and is NOT anymore supported by Cisco itself. > > > > Here is the content of the log-file produced by the setup program during > the installation. You can see an “Aborting” message later on: > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > *Call: 1247Delete: > "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp"CreateDirectory: > "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp" (0)CreateDirectory: > "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp" createdFile: > overwriteflag=1, allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll"File: > wrote 6656 to > "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll"Call: > 1247File: overwriteflag=1, allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll" > (overwriteflag=1)Call: 779Jump: 796Jump: 813Call: 818Jump: 908Call: > 818Call: 818Call: 818Call: 818Call: 1247File: overwriteflag=0, > allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini"File: > wrote 211 to > "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini"WriteINIStr: > wrote [Settings] RTL=0 in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniFile: > overwriteflag=0, allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-wizard.bmp"File: > wrote 52576 to > "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-wizard.bmp"WriteINIStr: > wrote [Field 1] > Text=C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-wizard.bmp in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniCall: 1247File: > overwriteflag=0, allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-header.bmp"File: > wrote 25818 to > "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-header.bmp"WriteINIStr: > wrote [Settings] NumFields=3 in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr: > wrote [Settings] NextButtonText= in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr: > wrote [Settings] CancelEnabled= in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniCall: 264Jump: > 278Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277WriteINIStr: wrote [Field 2] Text=Welcome to the Shrew Soft VPN > Client Setup Wizard in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr: > wrote [Field 2] Bottom=38 in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr: > wrote [Field 3] Top=45 in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniWriteINIStr: > wrote [Field 3] Bottom=185 in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniCall: 264Jump: > 278Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 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277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 291Jump: > 277Jump: 291Jump: 277Jump: 291Jump: 277Jump: 291Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: > 277Jump: 277Jump: 277Jump: 277Jump: 277Jump: 277WriteINIStr: wrote [Field > 3] Text=This wizard will guide you through the installation of Shrew Soft > VPN Client.\r\n\r\nIt is recommended that you close all other applications > before starting Setup. This will make it possible to update relevant system > files without having to reboot your computer.\r\n\r\nClick Next to > continue. in > C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.iniCall: 1247File: > overwriteflag=1, allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll"File: > wrote 14848 to > "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll"Call: > 1247File: overwriteflag=1, allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll" > (overwriteflag=1)Call: 988Call: 1247File: overwriteflag=1, > allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File: > wrote 9728 to > "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"Call: 1247File: > overwriteflag=1, allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" > (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" > (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" > (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" > (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" > (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" > (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=0, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" > (overwriteflag=1)Call: 1247File: overwriteflag=1, allowskipfilesflag=2, > name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll"File: > skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" > (overwriteflag=1)Call: 1101**Aborting: ""* > > > > > > > > > > > > > > > > > > > > > > > > > > *Call: 1104Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: > 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: > 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: 1247Jump: > 1247Jump: 1247Jump: 1247Jump: 1247* > > Thanks in advance for your help. > > > > Have a great dayJ > > > *Jean Lamontagne**Senior Software Consultant/* > *Consultant principal en logiciels* > *ObjeXpert Inc.* > Home : (514) 363-2820 > Cell : (514) 996-2471 > MailTo: [email protected] > > > > _______________________________________________ > vpn-help mailing list > [email protected] > https://lists.shrew.net/mailman/listinfo/vpn-help > >
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