Bonjour Alexis,
Thanks very much for your very quick replyJ I was having the Cisco Systems VPN Client 5.0.07.0440 that has been finally removed after a long and painful saga … where, I have been forced to do a Windows 8.1 Update / Repair in order to successfully remove this client. Before that, I was unable to remove it. When I removed-it, right after the Windows 8.1 Update / Repair, I have done so without any kind of error or warnings. I can also confirm that the “DNE/Deterministic Network Enhancement” is NOT anymore listed into the Network Connection configurations. Do you believe there would be some remaining traces somewhere that would prevent the Shrew VPN Client 2.2.2 to install correctly? Have great holidaysJ Jean Lamontagne Senior Software Consultant/ Consultant principal en logiciels ObjeXpert Inc. Home : (514) 363-2820 Cell : (514) 996-2471 MailTo: <mailto:[email protected]> [email protected] From: [email protected] [mailto:[email protected]] On Behalf Of Alexis La Goutte Sent: Wednesday, December 24, 2014 2:59 AM To: [email protected] Cc: [email protected] Subject: Re: [vpn-help] Failing to install the Shrew VPN Client 2.2.2 on Win8.1 64bits Bonjour Jean, Do you have a another VPN client on your computer ? Regards, On Wed, Dec 24, 2014 at 4:15 AM, Jean Lamontagne (ObjeXpert) <[email protected]> wrote: Hello Shrew Soft Support, Problem: I am systematically failing to install the Shrew VPN Client 2.2.2 on my computer. To Reproduce: Run the “vpn-client-2.2.2-release.exe” and choose the Pro option. Windows OS Version = Windows 8.1 Update 1 64bits with ALL the latest windows update being installed (i.e.: optional & mandatory à including the KB3000850, that is the latest Microsoft SChannel patch). During the installation, I have got an error dialog that was telling me: Access Denied. Please, take note that I am an administrator on this computer. The application was appearing as installed and was part of the Windows “Programs and Features” *BUT* no Network Adapter had been created. IMHO, the installation process was appearing to only be partial. Because of that error, I immediately uninstalled the Shrew VPN Client. This application is targeted as a replacement to the Cisco VPN Client to my customer premises. The Cisco VPN Client is failing to work on Windows 8.1 and is NOT anymore supported by Cisco itself. Here is the content of the log-file produced by the setup program during the installation. You can see an “Aborting” message later on: Call: 1247 Delete: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp" CreateDirectory: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp" (0) CreateDirectory: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp" created File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll" File: wrote 6656 to "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll" Call: 1247 File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\GetVersion.dll" (overwriteflag=1) Call: 779 Jump: 796 Jump: 813 Call: 818 Jump: 908 Call: 818 Call: 818 Call: 818 Call: 818 Call: 1247 File: overwriteflag=0, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini" File: wrote 211 to "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini" WriteINIStr: wrote [Settings] RTL=0 in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini File: overwriteflag=0, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-wizard.bmp" File: wrote 52576 to "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-wizard.bmp" WriteINIStr: wrote [Field 1] Text=C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-wizard.bmp in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini Call: 1247 File: overwriteflag=0, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-header.bmp" File: wrote 25818 to "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\modern-header.bmp" WriteINIStr: wrote [Settings] NumFields=3 in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini WriteINIStr: wrote [Settings] NextButtonText= in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini WriteINIStr: wrote [Settings] CancelEnabled= in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini Call: 264 Jump: 278 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 WriteINIStr: wrote [Field 2] Text=Welcome to the Shrew Soft VPN Client Setup Wizard in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini WriteINIStr: wrote [Field 2] Bottom=38 in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini WriteINIStr: wrote [Field 3] Top=45 in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini WriteINIStr: wrote [Field 3] Bottom=185 in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini Call: 264 Jump: 278 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 291 Jump: 277 Jump: 291 Jump: 277 Jump: 291 Jump: 277 Jump: 291 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 291 Jump: 277 Jump: 291 Jump: 277 Jump: 291 Jump: 277 Jump: 291 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 Jump: 277 WriteINIStr: wrote [Field 3] Text=This wizard will guide you through the installation of Shrew Soft VPN Client.\r\n\r\nIt is recommended that you close all other applications before starting Setup. This will make it possible to update relevant system files without having to reboot your computer.\r\n\r\nClick Next to continue. in C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\ioSpecial.ini Call: 1247 File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll" File: wrote 14848 to "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll" Call: 1247 File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\InstallOptions.dll" (overwriteflag=1) Call: 988 Call: 1247 File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" File: wrote 9728 to "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" Call: 1247 File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" (overwriteflag=1) Call: 1247 File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" (overwriteflag=1) Call: 1247 File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" (overwriteflag=1) Call: 1247 File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" (overwriteflag=1) Call: 1247 File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" (overwriteflag=1) Call: 1247 File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" (overwriteflag=1) Call: 1247 File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" (overwriteflag=1) Call: 1247 File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" File: skipped: "C:\Users\Jean\AppData\Local\Temp\nsxF45D.tmp\nsDialogs.dll" (overwriteflag=1) Call: 1101 Aborting: "" Call: 1104 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Jump: 1247 Thanks in advance for your help. Have a great dayJ Jean Lamontagne Senior Software Consultant/ Consultant principal en logiciels ObjeXpert Inc. Home : (514) 363-2820 Cell : (514) 996-2471 MailTo: <mailto:[email protected]> [email protected] _______________________________________________ vpn-help mailing list [email protected] https://lists.shrew.net/mailman/listinfo/vpn-help
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