Hi Ronni, Many thanks for persevering with this problem of mine.
Before answering your questions I now realise I should have given more information with my set up and specially how I use my .mac account. Here are the info: - OS X 10.3.9, G5 1.8Ghz dual tower, 2.5 GB RAM - Connection to broadband Internet via Ethernet & WLAN using a NetComm NB5Plus4W modem/router - Safari 1.3.2, Firefox 1.5.0.8, Mail 1.3.11, Entourage 11.2.5 Now to your questions, which by the way are certainly not 'silly' but rather technical and to the point. Q1. I have never used Mail App to get my mail at .mac. I previously used Safari to log on to the .mac web page and read my mail from there. Having said this, I did follow your instructions to try and get Mail App to retrieve my mail at .mac, but again 'could not find the server'. However, Mail app can retrieve my mail at my Westnet account and also send mail from there. Q2. No. And I agree that Port 143 is somehow blocked. (One question though: Does the Web browsers - Safari, Firefox or IE use Port 143 to access the site www.mac.com?) Q3. No. I told you your questions are not silly!! I never did this because I find it more convenient to read my mail directly on the Websites they are hosted, ie Yahoo at Yahoo.fr site, .mac at the .Mac web site etc. This is convenient for when I travel and can still read my mail when other servers are down. (I am paranoid in loosing contact .... Sorry) I agree that something is blocking Port 143, but I do not know what. I have not installed any applications lately, and my problems only started after the last security update from Apple's Software Update. By the way this is Apple's suggestion: ------------------------------ Regarding the issue you have described, we had a mail service outage that may have affected your account on December 9th, and our services are currently functioning normally. Since you are still experiencing an issue accessing <http://www.mac.com/>, your Internet Service Provider (ISP) may have a cache. To test this, enter the URL with a question mark at the end, like this: <http://www.mac.com/?> This will make the ISP's servers think that the page has dynamic content, and their cache will be bypassed. If your page then displays correctly, you might ask your ISP if mac.com pages can be excluded from their cache, and always loaded fresh. ------------------------------ I did try this but it did not work. Sorry about being so lengthy and possibly boring lots of people. But for me I do appreciate all the help and suggestions received recently from the WAMUG fraternity. Your persistence, Ronni, amaze me and is appreciated. Many thanks to everyone. Regards, Philippe the hopeful (not the Saint!) on 13/12/06 3:20 PM, Ronda Brown at [EMAIL PROTECTED] wrote: > Hi Philippe, > > Can you clarify a couple of things for me please? > > 1.Can you Send OK in Mail App. from your dot mac email account? > If you can that means your Port 25 is ok, it's not blocked. > > 2. Can you Receive mail in Mail App. from your dot mac email address? > You receive mail from dot mac through Port 143 .... and this seems to > be where your problem is. > > 3. Silly question I know ... but you have setup 'Mail forwarding' > from mac.com to your [EMAIL PROTECTED] email account ? > > If all the above are 'Yes' .... then something is blocking Port 143 > 'Incoming' traffic. > A) Have you installed anything at around the time that this problem > started that could be blocking Port 143? > Little Snitch or something similar? > B) Can you access your ADSL Modem & see if there is a setting > 'Incoming Port Range' > and see if the range includes Port 143? > > Cheers, > Ronni > > > On 13/12/2006, at 12:48 AM, J Philippe Chaperon wrote: > >> Hi Ronni, >> >> Many thanks for the information below. I have meticulously followed >> your >> instructions, but somehow there is something blocking Port 143. >> This is the >> error message I got from MAIL: >> >> 'The Server Cannot be contacted on port 143'. >> >> I had turned off the OS firewall, although previously I had no >> problem with >> OS X Firewall being active. Must add that I had always used Safari to >> retrieve my mail at .mac. >> >> So now, Safari, Firefox, Mail and even my old copy of IE are >> encountering >> the same problem of 'Cannot find server'. This would indicate that >> some >> setting on my machine has been changed somehow. But which one? >> >> I have a 'spare' account on OS X, logged on that name but still get >> the same >> negative result. Puzzling however still searching. >> >> By the way, I was at my brother's place and was able to open >> my .mac account >> without the slightest hiccup!! Now, that's frustrating .... >> >> Regards, >> >> Philippe the frustrated .... >> >>
