Hi Kevin Yes if it works with 10.4.11 then one would "assume" it's more an issue with 10.5 and the TWAIN drivers installed.
Long threads,..gotta love em! ;o) Kind Regards Daniel On 21/8/09 12:52 PM, "KEVIN Lock" <[email protected]> wrote: > > We here are running 10.4.11, so if the 1670 gets up it should be a > conflict with 10.5? > > Whew; I got dizzy scrolling through all those messages! > > Kev > > > > > >> YES but if it's a 10.5.x issue then you'd think in theory it should do the >> same thing. To double check it you'd need to run it on two different "other" >> machines, one running 10.5.x and one running say 10.4.x. If it doesn't work >> on all of them, then you'd assume it should be the hardware. If it doesn't >> work on both 10.5.x machines but does work on 10.4.x machines you'd assume >> it's the software. >> That would be the true test as I see it. >> >> Kind Regards >> Daniel >> >> >> On 21/8/09 1:34 PM, "Robert Howells" <[email protected]> wrote: >> >>> >>> >>> On 21/08/2009, at 1:20 PM, Daniel Kerr wrote: >>> >>>> >>>> Hi Bob >>>> >>>> Ok, sorry should have worded it as... >>>> "So it's *probably* not a hardware fault with your scanner." >>>> >>>> Just seems to much of a coincidence that two people with exactly the >>>> same >>>> model of scanner, on the same OS having the scanner which was >>>> working before >>>> just stop at the same time. >>> >>> YES ! But that said >>> >>> there has been a lot of work done with the software by some >>> knowledgeable types >>> without success . >>> >>> The test at Kevin's tomorrow should narrow the field . >>> >>> With hardware it's not unusual for a particular model to experience >>> similar faults >>> located in similar locations on moving parts ... this could be one >>> of them . >>> >>> Cheers >>> >>> Bob >>> >>> >>> >>> >>>> >>>> But hey,..it could be a hardware fault too, in which case, >>>> weird,...that it >>>> happens all at the same time. ;) >>>> By all means I'm happy to be proven wrong, I was just offering extra >>>> info to >>>> let Ian know that I had someone with the exact same problem, doing >>>> exactly >>>> the same thing, under the same OS when it was working before >>>> "something" >>>> changed. >>>> >>>> >>>> Kind Regards >>>> Daniel >>>> >>>> >>>> On 21/8/09 1:10 PM, "Robert Howells" <[email protected]> wrote: >>>> >>>>> >>>>> Daniel ... see below >>>>> >>>>> >>>>> On 21/08/2009, at 12:27 PM, Daniel Kerr wrote: >>>>> >>>>>> >>>>>> Hi Ian >>>>>> >>>>>> Just to add to this for your interest. >>>>>> I was out doing another job for a client today, which got fixed very >>>>>> quickly, so they asked me to look at their scanner which had stopped >>>>>> working. >>>>>> Lo and behold, it was an Epson Perfection 1670. >>>>>> Running a new iMac with 10.5.6. Would come up with a message that it >>>>>> cannot >>>>>> recognise the document after the preview scan and just show the >>>>>> preview as >>>>>> white with nothing on it. >>>>>> Trashed the preferences, restarted. >>>>>> Updated to 10.5.8. >>>>>> Repaired permissions. >>>>>> Uninstalled and reinstalled from a downloaded driver. >>>>>> Removed and checked TWAIN drivers. >>>>>> Checked Image capture. >>>>>> Still the same, no joy. >>>>>> >>>>>> So it's not a hardware fault with your scanner, >>>>> >>>>> What makes you so sure of that ... ? >>>>> >>>>> what if the sensor has say a broken wire and simply cannot send the >>>>> signal >>>>> or sends only a very low level signal to the software ? >>>>> >>>>> >>>>> Bob >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>>> so you can rule out taking >>>>>> it to get looked at ;o) (And thanks for the heads up on ServiceWest, >>>>>> hadn't >>>>>> realised that.) >>>>>> >>>>>> A lot of googling didn't really turn up anything useful at all. >>>>>> Unfortunately the client had to go out so we ran out of time to keep >>>>>> looking >>>>>> at it. >>>>>> >>>>>> I just had an idea driving back, which you may want to try. >>>>>> From the downloaded update, uninstall the drivers. (When you open up >>>>>> the >>>>>> update it will be set to custom install, but if you click that (in >>>>>> the top >>>>>> left hand corner) you can choose Uninstall. >>>>>> So ran that and uninstall their drivers. >>>>>> The restart and just try scanning without installing anything. >>>>>> (I'm just wondering if there is a "default" TWAIN driver installed >>>>>> which is >>>>>> conflicting with the Epson one.) >>>>>> If doesn't work at all, I'd then try installing it straight from the >>>>>> CD that >>>>>> came with the Scanner, rather then the update. Just to see if it >>>>>> makes a >>>>>> difference. >>>>>> >>>>>> See how you go with that. Will be interested to hear back. >>>>>> >>>>>> >>>>>> Just thought I'd let you know. >>>>>> >>>>>> Kind Regards >>>>>> Daniel >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On 21/8/09 11:31 AM, "Ian Reid" <[email protected]> wrote: >>>>>> >>>>>>> >>>>>>> >>>>>>> On 21 Aug 2009, at 9:00 AM, KEVIN Lock wrote: >>>>>>> >>>>>>> >>>>>>> I run an Epson Perfection 1640SU on an Intel iMac no probs. >>>>>>> >>>>>>> Before you go to a repairer you could bring it by our place and see >>>>>>> if >>>>>>> it runs on one of our machines. >>>>>>> We live in Bibra Lake. >>>>>>> >>>>>>> regards >>>>>>> >>>>>>> Kev >>>>>>> >>>>>>> Hi Kevin. >>>>>>> >>>>>>> I accept. Would you be at home tomorrow morning? What is your >>>>>>> address. >>>>>>> >>>>>>> Margaret will jump at this as an excuse to go on further to the >>>>>>> Mundijong Spud Shed for some cheap vegies. >>>>>>> >>>>>>> Regards >>>>>>> >>>>>>> Ian >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>>> On 20 Aug 2009, at 6:22 PM, Daniel Kerr wrote: >>>>>>>> >>>>>>>> >>>>>>>> Hi Ian >>>>>>>> >>>>>>>> I'd be hesitant to suggest taking it to a repairer without giving >>>>>>>> them a >>>>>>>> call first. Most places would charge you before looking at it, as >>>>>>>> they have >>>>>>>> a "standard" quoting fee these days, and some of them can be at >>>>>>>> least >>>>>>>> $75-$100 just to look at it. >>>>>>>> If you then consider that you can get a new scanner for around >>>>>>>> $150, >>>>>>>> it's >>>>>>>> sometimes not worth it. >>>>>>>> Not saying that's always the case, just something to consider. >>>>>>>> >>>>>>>> ServiceWest are a repairer for anything Epson, so may pay to give >>>>>>>> them a >>>>>>>> call tomorrow and see what they say - 9474 4990. >>>>>>>> >>>>>>>> Hope that helps a bit. >>>>>>>> >>>>>>>> Kind Regards >>>>>>>> Daniel >>>>>>>> >>>>>>>> Hi Daniel >>>>>>>> >>>>>>>> ServiceWest gave up repairing Epson some time ago. PrintCom, in Mt >>>>>>>> Lawley (9371 8600) do it now. They charge $80, plus any >>>>>>>> replacement >>>>>>>> parts, to look and repair. >>>>>>>> >>>>>>>> Ian >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On 20/8/09 6:13 PM, "Ian Reid" <[email protected]> wrote: >>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On 20 Aug 2009, at 5:15 PM, Daniel Kerr wrote: >>>>>>>>> >>>>>>>>> >>>>>>>>> Hi Ian >>>>>>>>> >>>>>>>>> One thing also to note which happens with some scanners and >>>>>>>>> software, is >>>>>>>>> that when the TWAIN (scanner driver) is in use with one >>>>>>>>> Application >>>>>>>>> the >>>>>>>>> other Application doesn't always get control of it. >>>>>>>>> For example, if you've just tried to use it with Epson Scan and >>>>>>>>> found it >>>>>>>>> didn't work then opened Image Capture straight away it >>>>>>>>> "generally" >>>>>>>>> won't >>>>>>>>> always work. If you restart the computer and open Image Capture >>>>>>>>> first >>>>>>>>> (and >>>>>>>>> not open Epson Scan), and then see if it works from there. >>>>>>>>> That way, if it doesn't work with the Epson software, then you've >>>>>>>>> got >>>>>>>>> a fall >>>>>>>>> back at least. >>>>>>>>> I'd be surprised if it doesn't work full stop though, as I've got >>>>>>>>> clients >>>>>>>>> who have similar models. >>>>>>>>> >>>>>>>>> Hope that helps. >>>>>>>>> >>>>>>>>> Kind Regards >>>>>>>>> Daniel >>>>>>>>> >>>>>>>>> >>>>>>>>> That is interesting Daniel. I did try to use Image Capture >>>>>>>>> immediately >>>>>>>>> after failing with Epson Scan. >>>>>>>>> >>>>>>>>> However, I have downloaded and installed Vuescan and still obtain >>>>>>>>> pristinely blank scans. It looks like I trot along to a repairer >>>>>>>>> with >>>>>>>>> the 1670 under my arm. >>>>>>>>> >>>>>>>>> I will let you all know the result. >>>>>>>>> >>>>>>>>> Ian Reid >>>>>>>>> >>>>>>>>> >>>>>>>>> On 20/8/09 5:09 PM, "Ian Reid" <[email protected]> wrote: >>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On 20 Aug 2009, at 3:26 PM, Ronda Brown wrote: >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Hello Ian, >>>>>>>>>> >>>>>>>>>> Did you have this version Scanner Driver 2.77A installed, says >>>>>>>>>> OS X >>>>>>>>>> 10.5.x? >>>>>>>>>> >>>>>>>>>> Thanks Ronni >>>>>>>>>> >>>>>>>>>> I had Version 273. So I downloaded V.277a, opened the dmg and >>>>>>>>>> clicked >>>>>>>>>> on the Installer, assuming that it would uninstall V.273 >>>>>>>>>> first. I >>>>>>>>>> didn't, so I trashed the V.273 application, emptied the Trash >>>>>>>>>> and >>>>>>>>>> clicked on the Installer once again. No luck! V.273 returned to >>>>>>>>>> Applications folder. Running a scan still produces a blank >>>>>>>>>> sheet. >>>>>>>>>> The >>>>>>>>>> only other mention of 'scanning' that I can find is the >>>>>>>>>> Reference >>>>>>>>>> Guide in the Documents folder. >>>>>>>>>> >>>>>>>>>> Ian Reid >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>> >>>>>>>> <http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=23762&pro >>>>>>>> do >>>>>>>> id >>>>>>>> =3 >>>>>>>>>> >>>>>>>> 5 >>>>>>>>>> 836299&infoType=Downloads&platform=Macintosh >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Scanner Driver and EPSON Scan Utility v2.77A >>>>>>>>>> Intel-based Macs with OS X (v10.4.4 - v10.5.x), PowerPC Macs >>>>>>>>>> with >>>>>>>>>> OS X >>>>>>>>>> (v10.2.8 - v10.5.x) >>>>>>>>>> epson12700.dmg - 6.2MB - posted on 07/29/08 >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> This file contains the EPSON Scan Utility and Scanner Driver >>>>>>>>>> (TWAIN) >>>>>>>>>> v2.77A.Installation instructions (some of the following steps >>>>>>>>>> may >>>>>>>>>> not >>>>>>>>>> be necessary): >>>>>>>>>> * Download the file. >>>>>>>>>> * Double-click the downloaded file to create a disk image on >>>>>>>>>> your >>>>>>>>>> desktop. >>>>>>>>>> * Open the disk image. >>>>>>>>>> * Double-click the installer icon to begin the installation. >>>>>>>>>> >>>>>>>>>> Cheers, >>>>>>>>>> Ronni >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On 20/08/2009, at 3:12 PM, Michael Waldie wrote: >>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On 20/08/2009, at 2:38 PM, Ian Reid wrote: >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Good afternoon all >>>>>>>>>>> >>>>>>>>>>> I have just discovered from Epson Support that the reason why >>>>>>>>>>> my >>>>>>>>>>> scanner now goes through all the motions and noises of >>>>>>>>>>> scanning a >>>>>>>>>>> document, but produces only a blank sheet, is because of >>>>>>>>>>> incompatibility with recent versions of Mac OSX. Apparently I >>>>>>>>>>> have >>>>>>>>>>> to work via Image Capture. >>>>>>>>>>> >>>>>>>>>>> Opening Image Capture doesn't do much and clicking on the >>>>>>>>>>> scanner >>>>>>>>>>> ikon just produces another blank page. Pogue's Missing Manual >>>>>>>>>>> doesn't help. >>>>>>>>>>> >>>>>>>>>>> Where can I find instructions on how to scan documents with my >>>>>>>>>>> 1670 >>>>>>>>>>> or do I need a replacement scanner? Your help would be much >>>>>>>>>>> appreciated. >>>>>>>>>>> >>>>>>>>>>> Ian Reid >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>>>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>>>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >>>>>>>>>>>> >>>>>>>>>>> Unsubscribe - <mailto:[email protected]> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Sorry Ian, >>>>>>>>>>> >>>>>>>>>>> Forgot to put on the website: >>>>>>>>>>> >>>>>>>>>>> http://www.hamrick.com/ >>>>>>>>>>> >>>>>>>>>>> Regards >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>> >>>>>> --- >>>>>> Daniel Kerr >>>>>> MacWizardry >>>>>> >>>>>> Phone: 0414 795 960 >>>>>> Email: <daniel @ macwizardry . com . au> >>>>>> Web: <http://www.macwizardry.com.au> >>>>>> >>>>>> >>>>>> **For everything Macintosh** >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>>> Unsubscribe - <mailto:[email protected]> >>>>>> >>>>> >>>>> >>>>> >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>> Unsubscribe - <mailto:[email protected]> >>>>> >>>> >>>> --- >>>> Daniel Kerr >>>> MacWizardry >>>> >>>> Phone: 0414 795 960 >>>> Email: <daniel @ macwizardry . com . au> >>>> Web: <http://www.macwizardry.com.au> >>>> >>>> >>>> **For everything Macintosh** >>>> >>>> >>>> >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Unsubscribe - <mailto:[email protected]> >>>> >>> >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Unsubscribe - <mailto:[email protected]> >>> >> >> --- >> Daniel Kerr >> MacWizardry >> >> Phone: 0414 795 960 >> Email: <daniel @ macwizardry . com . au> >> Web: <http://www.macwizardry.com.au> >> >> >> **For everything Macintosh** >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:[email protected]> > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:[email protected]> > --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: <daniel @ macwizardry . com . au> Web: <http://www.macwizardry.com.au> **For everything Macintosh** -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
