Hi Julie -- -- To endorse Stuart's recommendations, I remember than when I first got my Belkin router (maybe 5 years ago), there were continually-recurring problems until I got and applied a firmware update.
-- You may have to push a bit to get the right update. When I first tried Belkin customer service, I scrambled for hours with various of their Indian customer service people. It was not until I mentioned that I had a WHITE Belkin router that I was passed to Australian Customer Service, apparently the only people who had the right firmware for my model. Cheers -- David Noel 2010 Oct 22 ====== On 22 October 2010 12:04, Stuart Evans <stuart.ev...@t4.com.au> wrote: > > Hi Julie, > > It is likely to be a security password encryption issue. Check whether it > is > WEP, WPA or WPA2. I'm assuming it is WPA2. Try different options (but not > WEP). > You may also have to do a firmware update. We had to do that for some > Linksys ADSL modems before they would work with Apple wireles. > > Might save you a couple of dollars! > > Cheers, > Stuart > > > > On 21/10/10 11:32 PM, "Julie Bedford" <jew...@iinet.net.au> wrote: > > > > > Hi Stuart, > > The ipad can see the network, but will not connect (after putting the > > password in). > > > > Jewels > > > > On 21/10/2010, at 11:24 PM, Stuart Evans wrote: > > > >> > >> I concur with Daniels sentiments. Go get a Netgear or Billion. I > >> have sold a > >> gazillion Netgear DG834 modem/routers in various models and haven't > >> had one > >> back. Easy peasy to set up. > >> Belkins are usually good too. > >> > >> By chance, is the issue you are having to do with "seeing" the > >> wireless > >> network from the laptop/ipad/tower or is it problems with the security > >> password? That is you can see the network, but it won't connect. > >> > >> Stuart > >> > >> > >> > >> On 21/10/10 2:36 AM, "Daniel Kerr" <wa...@macwizardry.com.au> wrote: > >> > >>> > >>> Hi Julie > >>> > >>> Surprised to hear that, as I've found the Belkins I've set up for > >>> clients > >>> work very well with all iPhones, iPads, Mac's and even Windows > >>> machines, > >>> both off Ethernet and wireless as well. > >>> Normally Belkin is one of my recommendations. > >>> The other brands I tend to work with are Netgear and Billion. Both > >>> (and > >>> Belkin as well normally) I recommend and find work well with > >>> everything. > >>> Fairly easy to set up. > >>> > >>> Personally (and this is my own experience, so others may differ), > >>> I'm not a > >>> big fan of Netcomm or D-Link. I find them to be a bit un-reliable > >>> and don't > >>> last as long. (I've gone through 3 Netcomm modems with a client and > >>> they > >>> only last about 9 months before falling over. All covered by > >>> warranty, but > >>> still a pain in downtime and swapping them out for a new one....) > >>> > >>> Just my 2cents with anyway. > >>> However, if it's a setting, then a new modem may do the same as > >>> well. So if > >>> the Belkin isn't too old a model, may be worth revisiting the > >>> settings for > >>> it,....as another idea as well ;) > >>> > >>> Hope that helps. > >>> > >>> Kind Regards > >>> Daniel > >>> > >>> > >>> On 21/10/10 1:00 AM, "Julie Bedford" <jew...@iinet.net.au> wrote: > >>> > >>>> > >>>> Hi, > >>>> > >>>> Wonder if anyone can direct me on getting a suitable router for my > >>>> laptop, tower and ipad. I have > >>>> a Belkin at the moment. When I purchased my laptop last year I > >>>> had a > >>>> lot of trouble getting it to > >>>> see my airport and now with my new ipad, I'm experiencing the same > >>>> difficulties. I thought > >>>> rather than waste hours trying to get it to function, I would > >>>> purchase > >>>> one that is suitable,where > >>>> the laptop and ipad would locate it immediately. > >>>> > >>>> Any ideas - thanks > >>>> > >>>> Jewels > >>>> > >>>> > >>>> > >>>> > >>>> -- The WA Macintosh User Group Mailing List -- > >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > >>>> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > >>>> > >>> > >>> --- > >>> Daniel Kerr > >>> MacWizardry > >>> > >>> Phone: 0414 795 960 > >>> Email: <daniel @ macwizardry . com . au> > >>> Web: <http://www.macwizardry.com.au> > >>> > >>> > >>> **For everything Macintosh** > >>> > >>> > >>> > >>> > >>> > >>> -- The WA Macintosh User Group Mailing List -- > >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > >>> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > >>> > >> > >> > >> Stuart Evans > >> T4 Technology > >> > >> > >> ALBANY > >> Shop 6, 69 Lockyer Avenue, Albany, WA, 6330 > >> T> 08 9842 9660 > >> F> 08 9842 9664 > >> E> stuart.ev...@t4.com.au > >> > >> BUNBURY > >> Unit 2/14 Rose Street, Bunbury, WA, 6230 > >> T> 08 9721 9660 > >> F> 08 9842 9664 > >> > >> P PLEASE CONSIDER THE ENVIRONMENT BEFORE YOU PRINT THIS E-MAIL > >> > ____________________________________________________________________________ > >> _________________________ > >> > >> IMPORTANT INFORMATION: DISCLAIMER > >> > >> This correspondence is for the named person's use only. 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