Hi David,

I'll get onto Belkin to see if they can help.

Thanks for the advice

Cheers
Jewels

On 22/10/2010, at 6:40 PM, David Noel wrote:

Hi Julie --

-- You should be able to get good advice from Belkin about your laptop, as long as you get on to the Australian mob. You can email back and forth, they will give you the firmware update as an attachment, with instructions. If you have problems doing the update, just contact them again, I seem to remember that you can phone them too.

Cheers --

David Noel
2010 Oct 22

====

On 22 October 2010 18:26, Julie Bedford <jew...@iinet.net.au> wrote:
Thanks both to Noel and Stuart for your advise.
I have the white Belkin router and have never had a firmware update.
I purchased a lap top last year and it took me about a week to get it connected. As the Belkin has never had a firmware update, would it still be possible to get
the lap top connecting?

Cheers
Jewels

On 22/10/2010, at 12:31 PM, David Noel wrote:

Hi Julie --

-- To endorse Stuart's recommendations, I remember than when I first got my Belkin router (maybe 5 years ago), there were continually-recurring problems until I got and applied a firmware update. -- You may have to push a bit to get the right update. When I first tried Belkin customer service, I scrambled for hours with various of their Indian customer service people. It was not until I mentioned that I had a WHITE Belkin router that I was passed to Australian Customer Service, apparently the only people who had the right firmware for my model.

Cheers --

David Noel
2010 Oct 22

======

On 22 October 2010 12:04, Stuart Evans <stuart.ev...@t4.com.au> wrote:

Hi Julie,

It is likely to be a security password encryption issue. Check whether it is WEP, WPA or WPA2. I'm assuming it is WPA2. Try different options (but not
WEP).
You may also have to do a firmware update. We had to do that for some
Linksys ADSL modems before they would work with Apple wireles.

Might save you a couple of dollars!

Cheers,
Stuart



On 21/10/10 11:32 PM, "Julie Bedford" <jew...@iinet.net.au> wrote:

>
> Hi Stuart,
> The ipad can see the network, but will not connect (after putting the
> password in).
>
> Jewels
>
> On 21/10/2010, at 11:24 PM, Stuart Evans wrote:
>
>>
>> I concur with Daniels sentiments. Go get a Netgear or Billion. I
>> have sold a
>> gazillion Netgear DG834 modem/routers in various models and haven't
>> had one
>> back. Easy peasy to set up.
>> Belkins are usually good too.
>>
>> By chance, is the issue you are having to do with "seeing" the
>> wireless
>> network from the laptop/ipad/tower or is it problems with the security
>> password? That is you can see the network, but it won't connect.
>>
>> Stuart
>>
>>
>>
>> On 21/10/10 2:36 AM, "Daniel Kerr" <wa...@macwizardry.com.au> wrote:
>>
>>>
>>> Hi Julie
>>>
>>> Surprised to hear that, as I've found the Belkins I've set up for
>>> clients
>>> work very well with all iPhones, iPads, Mac's and even Windows
>>> machines,
>>> both off Ethernet and wireless as well.
>>> Normally Belkin is one of my recommendations.
>>> The other brands I tend to work with are Netgear and Billion. Both
>>> (and
>>> Belkin as well normally) I recommend and find work well with
>>> everything.
>>> Fairly easy to set up.
>>>
>>> Personally (and this is my own experience, so others may differ),
>>> I'm not a
>>> big fan of Netcomm or D-Link. I find them to be a bit un-reliable
>>> and don't
>>> last as long. (I've gone through 3 Netcomm modems with a client and
>>> they
>>> only last about 9 months before falling over. All covered by
>>> warranty, but
>>> still a pain in downtime and swapping them out for a new one....)
>>>
>>> Just my 2cents with anyway.
>>> However, if it's a setting, then a new modem may do the same as
>>> well. So if
>>> the Belkin isn't too old a model, may be worth revisiting the
>>> settings for
>>> it,....as another idea as well ;)
>>>
>>> Hope that helps.
>>>
>>> Kind Regards
>>> Daniel
>>>
>>>
>>> On 21/10/10 1:00 AM, "Julie Bedford" <jew...@iinet.net.au> wrote:
>>>
>>>>
>>>> Hi,
>>>>
>>>> Wonder if anyone can direct me on getting a suitable router for my
>>>> laptop, tower and ipad.  I have
>>>> a Belkin at the moment.  When I purchased my laptop last year I
>>>> had a
>>>> lot of trouble getting it to
>>>> see my airport and now with my new ipad, I'm experiencing the same
>>>> difficulties.  I thought
>>>> rather than waste hours trying to get it to function, I would
>>>> purchase
>>>> one that is suitable,where
>>>> the laptop and ipad would locate it immediately.
>>>>
>>>> Any ideas - thanks
>>>>
>>>> Jewels
>>>>
>>>>
>>>>
>>>>
>>>> -- The WA Macintosh User Group Mailing List --
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>>>
>>> ---
>>> Daniel Kerr
>>> MacWizardry
>>>
>>> Phone: 0414 795 960
>>> Email: <daniel @ macwizardry . com . au>
>>> Web:   <http://www.macwizardry.com.au>
>>>
>>>
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>>
>>
>> Stuart Evans
>> T4 Technology
>>
>>
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