Hi Rick. This is just an idea to show you what files may be taking up
the space; If you go 'USERS - HOME - LIBRARY - MAIL - YOUR MAIL
ACCOUNT - INBOX.mbox - MESSAGES. Then view in LIST VIEW, then click
SIZE you can see all your attachments from the largest to the smallest
and delete if needed. Do the same with SENT messages, plus other
accounts you may have.
Hope this helps
Jon
On 08/09/2011, at 8:50 AM, Ronda Brown wrote:
On 08/09/2011, at 4:52 AM, Rick Armstrong wrote:
For some reason Mail has triplicates of recent received messages
from 1 Sept to 8 Sept.
1. Mail has now 931 unread triplicate messages.
2. I cannot delete them.
3. I have trashed the ‘Envelope Index’ but Mail crashes when I
launch Mail, (looks like it is trying to import and rebuild about
12,000 messages before it quits).
4. As nothing has happened I have put the ‘Envelope Index’ back
into Mail (Users>Library>Mail)
5. I have done the "rebuild" and synchronise" account.
6. I have to send this from my iBook because I can't receive or
send emails now.
The hard drive is getting full and I have tried to clear some space
but perhaps it is not enough to enable Mail to rebuild.
(My quick solution is to go to Officeworks this morning and get an
external to clear a lot more space on the hard drive OR if the
group can suggest somewhere else to get an external quickly, I have
to do this anyway because the drive is getting towards capacity)
Thanks, Rick
Tiger 10.4.11
Hi Rick,
Is this a POP Account and are you leaving Mail on The Server?
If it is and you are leaving mail on the server, go to Mail > File >
Preferences > Select the Account, select the Advanced Tap, check
"Remove copy from server after retrieving a message:", and select
“Remove Now”.
That will leave nothing on the mail server if you are comfortable
with that.
Then, manually delete any additional messages that may be taking up
extra space.
You can then remove as much as possible from your Hard Drive until
you have enough Free Space on it.
Sounds like your Mail might require some clearing out and your Hard
Drive.
Cheers,
Ronni
17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD
OS X 10.6.8 Snow Leopard
OS X 10.7 Lion
Windows 7 Ultimate (under sufferance)
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