On 08/09/2011, at 4:05 PM, Tim Law wrote: > > On 08/09/2011, at 10:39 AM, Ronda Brown wrote: >> Hi Tim, >> >> What I mentioned above should remove all messages from the Mail Server, why >> would Rick need to login to webmail also? >> >> Rick, also check In Mail, open ‘Get Account Info' window by choosing it >> from the Action menu (gear icon) located below the Mailbox list in the main >> Mail window. >> Do the messages that Mail keeps downloading repeatedly appear there? >> If they are, select them and choose ‘Remove From Server’. >> >> Cheers, >> Ronni > > > Hi Ronni, > > I read in Rick's posting that he was having problems even opening Mail before > it crashed. > >>>>> 3. I have trashed the ‘Envelope Index’ but Mail crashes when I launch >>>>> Mail, (looks like it is trying to import and rebuild about 12,000 >>>>> messages before it quits). > > Hence my suggestion.
I understand Tim, I wasn’t haven’t a go at you, I just wondered why My interpretation of Rick’s > 4. As nothing has happened I have put the ‘Envelope Index’ back into Mail > (Users>Library>Mail) > 5. I have done the "rebuild" and synchronise" account. > 6. I have to send this from my iBook because I can't receive or send emails > now. that after 4 & 5 Rick could now launch Mail, but not able to send or receive. So I suggested then that he go to Mail > File > Preferences > Select the Account, select the Advanced Tap, check "Remove copy from server after retrieving a message:", and select “Remove Now”. So there would be nothing on the Server, then he could manually delete the duplicates and hopefully the problem would be solved ;-) Cheers, Ronni 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.8 Snow Leopard OS X 10.7 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
