Am I right in thinking that if you have your phone stolen/lost you can get it 
barred so that no one can use it?

Roger



Sent from my iPad

On 12/03/2012, at 1:35 PM, Adrian Skehan <[email protected]> wrote:

> Surely this would be a good case for the Ombudsman/Fair Trading people!  My 
> son had his stolen from his bedroom while he was in the shower on Friday 
> last, unfortunately he had messed up the find my phone thing somewhere along 
> the line so we couldn't use that to locate it.  He was also insured through 
> Telstra and again the claim was not that straight forward; there was $400 
> excess and they wanted another $150 because he had it for less than 3 months. 
>  So the phone was $679 and they want $550 plus the premium, not a lot of risk 
> for them there.
> 
> His replacement will be coming to my place with his laptop before it goes 
> anywhere.  Its hard not to use certain popular profanities when talking about 
> people and companies who do these things. 
> 
> 
> 
> 
> 
> Regards,
> 
> 
> Adrian
> 
> [email protected]
> 
> 
> 
> 
> On 12/03/2012, at 12:54 PM, David Noel wrote:
> 
>> -- I'd like to see the Insurance Company named, only then will
>> public/customer opinion have any effect.....
>> 
>> David / Mar 12
>> 
>> ====
>> 
>> On 12 March 2012 08:26, cm <[email protected]> wrote:
>>> Hi Peter,
>>> 
>>> Where the policy says "in control of the phone" is the implication that 
>>> someone must snatch the phone from your daughter's hand or from in front of 
>>> her if she is sitting at a cafe? That seems to be covering an extremely 
>>> rare contingency.
>>> 
>>> Cheers,
>>> Carlo
>>> 
>>> On 12/03/2012, at 8:05 , Peter Hinchliffe wrote:
>>> 
>>>> 
>>>> On 10/03/2012, at 12:57 PM, Roger Kortas wrote:
>>>> 
>>>>> Well so far.
>>>>> 
>>>>> I have phoned Apple
>>>>> Phoned Optus
>>>>> Driven to the Wembley Police station and found its closed and only open 
>>>>> Monday to Friday
>>>>> Phoned the police and was told please take it to a police station!
>>>>> 
>>>>> So see what I mean thats a few hours already for being honest and still 
>>>>> have to try and find time to get to an open police station
>>>>> 
>>>>> If it was mine it would be insured and also have my contact number on the 
>>>>> login screen.
>>>>> 
>>>>> Roger
>>>> 
>>>> 
>>>> Don't waste your money on insurance if you think it will protect you 
>>>> against theft. My daughter's iPhone 4s was stolen along with her handbag 
>>>> at a public swimming pool a few weeks ago. She had taken the precaution of 
>>>> "insuring" it, but upon making a claim she was told she was not covered 
>>>> because (and I quote) "she was not in control of the phone at the time it 
>>>> was stolen". Apparently this was somewhere buried deep within the fine 
>>>> print…
>>>> 
>>>> Peter Hinchliffe        Apwin Computer Services
>>>> FileMaker Pro Solutions Developer
>>>> Perth, Western Australia
>>>> Phone (618) 9332 6482    Mob 0403 046 948
>>>> --------------------------------------------------------------------
>>>> Mac because I prefer it -- Windows because I have to.
>>>> 
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