Hi Jennifer,

How did you get on, is the problem resolved?
So I can 'unflag' the subject thread.
I currently have 113 messages flagged for my attention that I am trying to work 
my way through :(

Cheers,
Ronni
Sent from Ronni's iPad4

> On 3 Nov 2013, at 10:23 pm, Jennifer Lefroy <lefroy.jenni...@gmail.com> wrote:
> 
> Thank you both.  I will take this back to Caroline.  It is very hard to be an 
> ignorant intermediary!
> 
> Regards, Jennifer
> 
> 
>> On 31 October 2013 20:40, Daniel Kerr <wa...@macwizardry.com.au> wrote:
>> Hi Jennifer
>> 
>> I had this happen to a client for some strange reason. The music they moved 
>> over ok, but the playlists didn't.
>> All I did to correct it for them (and get it working was the following).
>> 
>> First, I made sure iTunes wasn't running on the new machine.
>> On the new machine, I moved the following files from 
>> Users/theirname/Music/iTunes/ to the Desktop ("just incase") 
>> iTunes Library Extras.itdb
>> iTunes Library Genius.itdb
>> iTunes Library.itl
>> iTunes Library.xml
>> iTunes Music Library.xml
>> (so in other words, just the files, not the folders. I left all the folders 
>> there).
>> 
>> Then from the "old" machine I went into where the music was stored. (which I 
>> think from memory on a Windows machine is My Music/iTunes),…but I could be 
>> wrong…..
>> I then copied the same named files as above to a Thumb Drive.
>> After copying them I then put the Thumb Drive into the new Mac and put the 
>> files back into the above location on the Mac
>> (Users/yourname/Music/iTunes).
>> 
>> I then launched iTunes and the playlist and all the music was still there 
>> and worked as it normally should.
>> Once I was happy it was all OK, I then deleted the ones I'd put on the 
>> Desktop temporarily.
>> 
>> I found this worked ok for this machine,..so may (or may not) work for you 
>> friend,…depending on the what or why it happened :o))
>> 
>> But just thought I'd share that info,…incase it helps. :o)
>> 
>> Kind regards
>> Daniel
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: <daniel AT macwizardry.com.au>
>> Web:   <http://www.macwizardry.com.au>
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>>> On 31/10/2013, at 3:23 PM, Jennifer Lefroy <lefroy.jenni...@gmail.com> 
>>> wrote:
>>> 
>>> I shall have to ask those questions when I see her tomorrow, Ronni.  She 
>>> said all the music transferred to the Mac, but that no play
>>> list appears on the Mac. Thank you.
>>> 
>>> Regards,
>>> Jennifer
>>> 
>>> 
>>>> On 31 October 2013 13:07, Ronda Brown <ro...@mac.com> wrote:
>>>> Hi Jennifer,
>>>> 
>>>> How did she transfer her music from her Windows computer to her Mac?
>>>> Did all the music transfer, but iTunes did not keep the same Playlists?
>>>> I'm not sure what you mean by
>>>>> on transferring her music,the play list disappeared
>>>> 
>>>> 
>>>> When she set up iTunes on the Mac, did she select in iTunes > Preferences 
>>>> - Advanced: 
>>>> "Keep iTunes Media folder organized" & "Copy files to iTunes Media folder 
>>>> when adding to Library" ... are both selected?
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> Sent from Ronni's iPad4
>>>> 
>>>>> On 31 Oct 2013, at 11:04 am, Jennifer Lefroy <lefroy.jenni...@gmail.com> 
>>>>> wrote:
>>>>> 
>>>>> Hello Everyone, A friend has made the change from PC to Mac and is 
>>>>> delighted but for the fact that on transferring her music,the play list 
>>>>> disappeared.  She still has it on her iPod. but expects it to disappear 
>>>>> when she syncs next to iTunes.
>>>>> 
>>>>> I explained the great service given by Wamug members to Mac users  and 
>>>>> thought if someone could solve this problem for her, she would be 
>>>>> convinced of the benefits and join:-)
>>>>> 
>>>>> Kind regards,
>>>>> Jennifer.

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