Hi Jennifer,

I would appreciate it you could find out from your friend what her results were 
please.

Regards,
Ronni


Sent from Ronni's iPad4

> On 17 Nov 2013, at 5:59 pm, Jennifer Lefroy <lefroy.jenni...@gmail.com> wrote:
> 
> Thank you, Ronni.  It is often awkward being an intermediary.
> 
> Regards,
> Jennifer
> 
> 
>> On 15 November 2013 15:04, Ronda Brown <ro...@mac.com> wrote:
>> Hi Jennifer,
>> 
>> I keep messages flagged until I know the problem is solved, in case it is 
>> not and I need to refer back to what has already been suggested and tried.
>> 
>> That is why we appreciate people getting back to the list with their results.
>> 
>> Regards,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>>> On 15 Nov 2013, at 2:17 pm, Jennifer Lefroy <lefroy.jenni...@gmail.com> 
>>> wrote:
>>> 
>>> Hello Ronni and Daniel, I am sorry not to have replied, but I have not 
>>> heard after leaving the instructions for Caroline.  Given the delay, I 
>>> suspect it is either successful or that she is rebuilding "by hand" as she 
>>> is technologically challenged like me. Do please unflag and thank you very 
>>> much for the help which has furthered both our educations.
>>> 
>>> Best regards,
>>> Jennifer
>>> 
>>> 
>>>> On 15 November 2013 12:28, Ronda Brown <ro...@mac.com> wrote:
>>>> Hi Jennifer,
>>>> 
>>>> How did you get on, is the problem resolved?
>>>> So I can 'unflag' the subject thread.
>>>> I currently have 113 messages flagged for my attention that I am trying to 
>>>> work my way through :(
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> Sent from Ronni's iPad4
>>>> 
>>>>> On 3 Nov 2013, at 10:23 pm, Jennifer Lefroy <lefroy.jenni...@gmail.com> 
>>>>> wrote:
>>>>> 
>>>>> Thank you both.  I will take this back to Caroline.  It is very hard to 
>>>>> be an ignorant intermediary!
>>>>> 
>>>>> Regards, Jennifer
>>>>> 
>>>>> 
>>>>>> On 31 October 2013 20:40, Daniel Kerr <wa...@macwizardry.com.au> wrote:
>>>>>> Hi Jennifer
>>>>>> 
>>>>>> I had this happen to a client for some strange reason. The music they 
>>>>>> moved over ok, but the playlists didn't.
>>>>>> All I did to correct it for them (and get it working was the following).
>>>>>> 
>>>>>> First, I made sure iTunes wasn't running on the new machine.
>>>>>> On the new machine, I moved the following files from 
>>>>>> Users/theirname/Music/iTunes/ to the Desktop ("just incase") 
>>>>>> iTunes Library Extras.itdb
>>>>>> iTunes Library Genius.itdb
>>>>>> iTunes Library.itl
>>>>>> iTunes Library.xml
>>>>>> iTunes Music Library.xml
>>>>>> (so in other words, just the files, not the folders. I left all the 
>>>>>> folders there).
>>>>>> 
>>>>>> Then from the "old" machine I went into where the music was stored. 
>>>>>> (which I think from memory on a Windows machine is My Music/iTunes),…but 
>>>>>> I could be wrong…..
>>>>>> I then copied the same named files as above to a Thumb Drive.
>>>>>> After copying them I then put the Thumb Drive into the new Mac and put 
>>>>>> the files back into the above location on the Mac
>>>>>> (Users/yourname/Music/iTunes).
>>>>>> 
>>>>>> I then launched iTunes and the playlist and all the music was still 
>>>>>> there and worked as it normally should.
>>>>>> Once I was happy it was all OK, I then deleted the ones I'd put on the 
>>>>>> Desktop temporarily.
>>>>>> 
>>>>>> I found this worked ok for this machine,..so may (or may not) work for 
>>>>>> you friend,…depending on the what or why it happened :o))
>>>>>> 
>>>>>> But just thought I'd share that info,…incase it helps. :o)
>>>>>> 
>>>>>> Kind regards
>>>>>> Daniel
>>>>>> ---
>>>>>> Daniel Kerr
>>>>>> MacWizardry
>>>>>> 
>>>>>> Phone: 0414 795 960
>>>>>> Email: <daniel AT macwizardry.com.au>
>>>>>> Web:   <http://www.macwizardry.com.au>
>>>>>> 
>>>>>> 
>>>>>> **For everything Apple**
>>>>>> 
>>>>>> NOTE: Any information provided in this email may be my personal opinion 
>>>>>> and as such should be taken accordingly, and may not be the views of 
>>>>>> MacWizardry. Any information provided does not offer or warrant any form 
>>>>>> of warranty or accept liability. It would be appreciated that if any 
>>>>>> information in this email is to be disseminated, distributed or copied, 
>>>>>> that permission by the author be requested. 
>>>>>> 
>>>>>>> On 31/10/2013, at 3:23 PM, Jennifer Lefroy <lefroy.jenni...@gmail.com> 
>>>>>>> wrote:
>>>>>>> 
>>>>>>> I shall have to ask those questions when I see her tomorrow, Ronni.  
>>>>>>> She said all the music transferred to the Mac, but that no play
>>>>>>> list appears on the Mac. Thank you.
>>>>>>> 
>>>>>>> Regards,
>>>>>>> Jennifer
>>>>>>> 
>>>>>>> 
>>>>>>>> On 31 October 2013 13:07, Ronda Brown <ro...@mac.com> wrote:
>>>>>>>> Hi Jennifer,
>>>>>>>> 
>>>>>>>> How did she transfer her music from her Windows computer to her Mac?
>>>>>>>> Did all the music transfer, but iTunes did not keep the same Playlists?
>>>>>>>> I'm not sure what you mean by
>>>>>>>>> on transferring her music,the play list disappeared
>>>>>>>> 
>>>>>>>> 
>>>>>>>> When she set up iTunes on the Mac, did she select in iTunes > 
>>>>>>>> Preferences - Advanced: 
>>>>>>>> "Keep iTunes Media folder organized" & "Copy files to iTunes Media 
>>>>>>>> folder when adding to Library" ... are both selected?
>>>>>>>> 
>>>>>>>> Cheers,
>>>>>>>> Ronni
>>>>>>>> Sent from Ronni's iPad4
>>>>>>>> 
>>>>>>>>> On 31 Oct 2013, at 11:04 am, Jennifer Lefroy 
>>>>>>>>> <lefroy.jenni...@gmail.com> wrote:
>>>>>>>>> 
>>>>>>>>> Hello Everyone, A friend has made the change from PC to Mac and is 
>>>>>>>>> delighted but for the fact that on transferring her music,the play 
>>>>>>>>> list disappeared.  She still has it on her iPod. but expects it to 
>>>>>>>>> disappear when she syncs next to iTunes.
>>>>>>>>> 
>>>>>>>>> I explained the great service given by Wamug members to Mac users  
>>>>>>>>> and thought if someone could solve this problem for her, she would be 
>>>>>>>>> convinced of the benefits and join:-)
>>>>>>>>> 
>>>>>>>>> Kind regards,
>>>>>>>>> Jennifer.
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