Hi Jennifer,

I keep messages flagged until I know the problem is solved, in case it is not 
and I need to refer back to what has already been suggested and tried.

That is why we appreciate people getting back to the list with their results.

Regards,
Ronni
Sent from Ronni's iPad4

> On 15 Nov 2013, at 2:17 pm, Jennifer Lefroy <lefroy.jenni...@gmail.com> wrote:
> 
> Hello Ronni and Daniel, I am sorry not to have replied, but I have not heard 
> after leaving the instructions for Caroline.  Given the delay, I suspect it 
> is either successful or that she is rebuilding "by hand" as she is 
> technologically challenged like me. Do please unflag and thank you very much 
> for the help which has furthered both our educations.
> 
> Best regards,
> Jennifer
> 
> 
>> On 15 November 2013 12:28, Ronda Brown <ro...@mac.com> wrote:
>> Hi Jennifer,
>> 
>> How did you get on, is the problem resolved?
>> So I can 'unflag' the subject thread.
>> I currently have 113 messages flagged for my attention that I am trying to 
>> work my way through :(
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad4
>> 
>>> On 3 Nov 2013, at 10:23 pm, Jennifer Lefroy <lefroy.jenni...@gmail.com> 
>>> wrote:
>>> 
>>> Thank you both.  I will take this back to Caroline.  It is very hard to be 
>>> an ignorant intermediary!
>>> 
>>> Regards, Jennifer
>>> 
>>> 
>>>> On 31 October 2013 20:40, Daniel Kerr <wa...@macwizardry.com.au> wrote:
>>>> Hi Jennifer
>>>> 
>>>> I had this happen to a client for some strange reason. The music they 
>>>> moved over ok, but the playlists didn't.
>>>> All I did to correct it for them (and get it working was the following).
>>>> 
>>>> First, I made sure iTunes wasn't running on the new machine.
>>>> On the new machine, I moved the following files from 
>>>> Users/theirname/Music/iTunes/ to the Desktop ("just incase") 
>>>> iTunes Library Extras.itdb
>>>> iTunes Library Genius.itdb
>>>> iTunes Library.itl
>>>> iTunes Library.xml
>>>> iTunes Music Library.xml
>>>> (so in other words, just the files, not the folders. I left all the 
>>>> folders there).
>>>> 
>>>> Then from the "old" machine I went into where the music was stored. (which 
>>>> I think from memory on a Windows machine is My Music/iTunes),…but I could 
>>>> be wrong…..
>>>> I then copied the same named files as above to a Thumb Drive.
>>>> After copying them I then put the Thumb Drive into the new Mac and put the 
>>>> files back into the above location on the Mac
>>>> (Users/yourname/Music/iTunes).
>>>> 
>>>> I then launched iTunes and the playlist and all the music was still there 
>>>> and worked as it normally should.
>>>> Once I was happy it was all OK, I then deleted the ones I'd put on the 
>>>> Desktop temporarily.
>>>> 
>>>> I found this worked ok for this machine,..so may (or may not) work for you 
>>>> friend,…depending on the what or why it happened :o))
>>>> 
>>>> But just thought I'd share that info,…incase it helps. :o)
>>>> 
>>>> Kind regards
>>>> Daniel
>>>> ---
>>>> Daniel Kerr
>>>> MacWizardry
>>>> 
>>>> Phone: 0414 795 960
>>>> Email: <daniel AT macwizardry.com.au>
>>>> Web:   <http://www.macwizardry.com.au>
>>>> 
>>>> 
>>>> **For everything Apple**
>>>> 
>>>> NOTE: Any information provided in this email may be my personal opinion 
>>>> and as such should be taken accordingly, and may not be the views of 
>>>> MacWizardry. Any information provided does not offer or warrant any form 
>>>> of warranty or accept liability. It would be appreciated that if any 
>>>> information in this email is to be disseminated, distributed or copied, 
>>>> that permission by the author be requested. 
>>>> 
>>>>> On 31/10/2013, at 3:23 PM, Jennifer Lefroy <lefroy.jenni...@gmail.com> 
>>>>> wrote:
>>>>> 
>>>>> I shall have to ask those questions when I see her tomorrow, Ronni.  She 
>>>>> said all the music transferred to the Mac, but that no play
>>>>> list appears on the Mac. Thank you.
>>>>> 
>>>>> Regards,
>>>>> Jennifer
>>>>> 
>>>>> 
>>>>>> On 31 October 2013 13:07, Ronda Brown <ro...@mac.com> wrote:
>>>>>> Hi Jennifer,
>>>>>> 
>>>>>> How did she transfer her music from her Windows computer to her Mac?
>>>>>> Did all the music transfer, but iTunes did not keep the same Playlists?
>>>>>> I'm not sure what you mean by
>>>>>>> on transferring her music,the play list disappeared
>>>>>> 
>>>>>> 
>>>>>> When she set up iTunes on the Mac, did she select in iTunes > 
>>>>>> Preferences - Advanced: 
>>>>>> "Keep iTunes Media folder organized" & "Copy files to iTunes Media 
>>>>>> folder when adding to Library" ... are both selected?
>>>>>> 
>>>>>> Cheers,
>>>>>> Ronni
>>>>>> Sent from Ronni's iPad4
>>>>>> 
>>>>>>> On 31 Oct 2013, at 11:04 am, Jennifer Lefroy 
>>>>>>> <lefroy.jenni...@gmail.com> wrote:
>>>>>>> 
>>>>>>> Hello Everyone, A friend has made the change from PC to Mac and is 
>>>>>>> delighted but for the fact that on transferring her music,the play list 
>>>>>>> disappeared.  She still has it on her iPod. but expects it to disappear 
>>>>>>> when she syncs next to iTunes.
>>>>>>> 
>>>>>>> I explained the great service given by Wamug members to Mac users  and 
>>>>>>> thought if someone could solve this problem for her, she would be 
>>>>>>> convinced of the benefits and join:-)
>>>>>>> 
>>>>>>> Kind regards,
>>>>>>> Jennifer.
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