Hi Brian, Authorise your computer in iTunes. Have you tried: 1. Reset your computer's NVRAM 2. Boot your computer in Safe Mode 3. Log into iCloud / Apple ID 4. Reboot into Normal Mode
Cheers, Ronni Sent from Ronni's iPad4 > On 20 Oct 2015, at 11:54 PM, Brian Risbey <risb...@bigpond.com> wrote: > > He all, > > I have OS 10.11, running, > I can use my iCloud password on my mobile devices to gain access to iCloud > account and iTunes, > but > I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store. > I have deleted and re-installed iTunes a few times, and just tonight > reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and > no change/ improvement. > I have tried un-authorising the MacBookPro, now it isn’t on the list and > iTunes just hangs when I try to sign in, I need to force quit to get out as > menus just grey out, App Store just hangs too. After all this now change of > status. > > I can internet search and mail is working perfectly so it isn’t my connection > causing an issue. > Is there a need for a clean system install with expert assistance? > > Am I missing something? > > Brian >
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