Hi Ronni, Just another NBN question. We have been on an iiNet NBN FTTP 25/100 plan plus Fibre phone since April 2014. It works well except when streaming european TV channels on IPTV in the evening (no problem watching SBS-On-Demand movies). Despite the NBN connection the network seems to be overloaded in the evening (too much buffering to enjoy). Would a change to a faster download speed (50/100) improve the situation ? iiNet is happy to upgrade but won’t guarantee anything.
Thanks Ronni Cheers Walter > On 15 May 2016, at 07:33 , Peter Crisp <petercr...@westnet.com.au> wrote: > > Hi Ronni, two further questions if I may ask. > > It seems from your configuration, you plugged your Airport Time Capsule > directly to the NBN hardware unit (NTD). I see in the Westnet blurb they > indicate some may need a Wifi modem. I have a 3TB Time Capsule and wonder do > I need the "wifi modem" they're indicating? I suspect not. > > The Westnet plans also indicate a Netphone service is provided - using my > regular phone. Is this the same as the fibre phone you've got and what are > the differences if any? I wish to keep my landline number as you did too. > > Regards > > > Pete > > On 14 May 2016, at 11:17 AM, Ronda Brown <ro...@mac.com> wrote: > >> In fairness to Westnet, My NBN connection was in the very early days... I >> was one of Westnet/iiNet first connections from ADSL to NBN. >> >> So yes, some mistakes were made in the early days and mine almost got me to >> file a 'Breach Of Contract' with them as they had failed to fulfill all of >> its contractual obligations. >> The problem was sorted... >> >> Sent from Ronni's iPad4 >> >> >> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote: >> >>> >>> Thanks for that Ronni, it would be frustrating to find out they "loose" >>> your phone number and that is enough to put people off it. It should be >>> military precision as this is their core business managing peoples affairs >>> like this! >>> >>> >>> The jury is getting closer to a decision ....... >>> >>> >>> Regards >>> >>> >>> Pete. >>> >>> >>> >>> ----- Original Message ----- >>> From: >>> wamug@wamug.org.au >>> >>> To: >>> "WAMUG" <wamug@wamug.org.au> >>> Cc: >>> >>> Sent: >>> Sat, 14 May 2016 10:43:54 +0800 >>> Subject: >>> Re: NBN providers >>> >>> >>> Hi Peter, >>> >>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since >>> April 2014. >>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + >>> $19.95 = $94.90 mth. >>> I chose Fibre Phone so I could keep my current landline phone number I have >>> had for “Ever” ;-) >>> >>> After the NBN guys completed the laying of cable to my house and >>> installing of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD >>> (Network Termination Device) in my house it was very quick and easy for me >>> to connect my equipment and get my Network connected and activated. >>> >>> My NBN FTTP Setup: >>> Equipment: 3TB Airport Time Capsule (4th Generation) and Oricom eco5200 >>> phone >>> Connections: 3TB Airport Time Capsule (4th Generation) connected via >>> Ethernet CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD >>> (Network Termination Device), and my Oricom eco5200 Phone cable to UNI-V 1 >>> Port on NTD. >>> >>> Checked my Dual-Band Network settings - Router Mode: DHCP and NAT remained >>> the same and checked all my Macs (3), iPad & iPhone connected. Ran Speed >>> tests and generally tested my Network thoroughly… all worked well. >>> >>> Westnet’s actions were: >>> 1. Wait to confirm the NBN service is fully working >>> >>> 2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to drop >>> off your phone line. >>> NB We wont cancel the home phone (as we need the number active to port it) >>> >>> 3. When the codes are dropped, we will then submit a request to convert you >>> home number into a VOIP number. >>> Process takes 5-7 biz days. >>> >>> 4. Then you will have the exact same number, as a VOIP number and no one >>> will know the difference. >>> >>> Other than a mishap that caused Westnet to loose my phone number (for a >>> month or so) when they went to port it... >>> Eventually my phone number was located held in quarantine by Telstra… now >>> that’s a story in itself that I won’t bore you with!!! >>> I haven’t experienced any problems. >>> I’m relatively pleased with the speeds I’m downloading and uploading at - >>> of course speed is never fast enough for us ;-) >>> Over my Airport Wi-Fi Network I achieve around these speeds: >>> Download Speed 47.73Mbps - Upload Speed 19.20Mbps >>> >>> Cheers, >>> Ronni >>> >>> 13-inch MacBook Air (April 2014) >>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>> 8GB 1600MHz LPDDR3 SDRAM >>> 512GB PCIe-based Flash Storage >>> >>> El Capitan OS X 10.11.4 >>> >>> On 13 May 2016, at 10:51 PM, Gordon Wragg <gordo...@gmail.com> wrote: >>> >>> Hi Peter, >>> >>> My ADSL with Westnet was great, but the NBN is way better. I am on the >>> 50/20 plan and no complaints. Just remember that those speeds will depend >>> on other user activity. >>> >>> Westnet advise of any down time well ahead and such times are often during >>> off peak anyway. >>> >>> Very happy with Westnet and NBN. >>> >>> Regards >>> >>> Gordon >>> >>> On 13 May 2016 at 19:54, Peter Crisp <petercr...@westnet.com.au> wrote: >>> Hi muggers, I have been with Westnet for many years with an ADSL service >>> and pretty bulletproof the whole time. Service has been good when it has >>> been called upon so can't complain really. Recently NBN is installed in my >>> street and is now available. I looked online and see there are 119 >>> potential providers I could use! >>> >>> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but >>> this maybe skewed by disgruntled people which I'm sure exist with all >>> providers but I am seeking further feedback >>> >>> Optus and Westnet both rate well and a bit dearer that Westnet. >>> >>> Anyone here got any first hand transition experience from ADSL to NBN and >>> provider experience? >>> >>> I'd rather not change my email address if I can help it too. >>> >>> Regards >>> >>> >>> Pete >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>