Hi Ronni,

Just another NBN question.
We have been on an iiNet NBN FTTP 25/100 plan plus Fibre phone since April 2014.
It works well except when streaming european TV channels on IPTV in the evening 
(no problem watching SBS-On-Demand movies). Despite the NBN connection the 
network seems to be overloaded in the evening (too much buffering to enjoy). 
Would a change to a faster download speed (50/100) improve the situation ? 
iiNet is happy to upgrade but won’t guarantee anything.

Thanks Ronni

Cheers
Walter

  
> On 15 May 2016, at 07:33 , Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Ronni, two further questions if I may ask.
> 
> It seems from your configuration, you plugged your Airport Time Capsule 
> directly to the NBN hardware unit (NTD). I see in the Westnet blurb they 
> indicate some may need a Wifi modem. I have a 3TB Time Capsule and wonder do 
> I need the "wifi modem" they're indicating? I suspect not.
> 
> The Westnet plans also indicate a Netphone service is provided - using my 
> regular phone. Is this the same as the fibre phone you've got and what are 
> the differences if any? I wish to keep my landline number as you did too.
> 
> Regards
> 
> 
> Pete
> 
> On 14 May 2016, at 11:17 AM, Ronda Brown <ro...@mac.com> wrote:
> 
>> In fairness to Westnet, My NBN connection was in the very early days... I 
>> was one of Westnet/iiNet first connections from ADSL to NBN.
>> 
>> So yes, some mistakes were made in the early days and mine almost got me to 
>> file a 'Breach Of Contract' with them as they had failed to fulfill all of 
>> its contractual obligations.
>> The problem was sorted...
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote:
>> 
>>>  
>>> Thanks for that Ronni, it would be frustrating to find out they "loose" 
>>> your phone number and that is enough to put people off it. It should be 
>>> military precision as this is their core business managing peoples affairs 
>>> like this!
>>> 
>>>  
>>> The jury is getting closer to a decision .......
>>> 
>>>  
>>> Regards
>>> 
>>>  
>>> Pete.
>>> 
>>> 
>>> 
>>> ----- Original Message -----
>>> From:
>>> wamug@wamug.org.au
>>> 
>>> To:
>>> "WAMUG" <wamug@wamug.org.au>
>>> Cc:
>>> 
>>> Sent:
>>> Sat, 14 May 2016 10:43:54 +0800
>>> Subject:
>>> Re: NBN providers
>>> 
>>> 
>>> Hi Peter,
>>> 
>>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since 
>>> April 2014.
>>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + 
>>> $19.95 = $94.90 mth. 
>>> I chose Fibre Phone so I could keep my current landline phone number I have 
>>> had for “Ever” ;-)
>>> 
>>> After the NBN guys  completed the laying of cable to my house and 
>>> installing of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD 
>>> (Network Termination Device) in my house it was very quick and easy for me 
>>> to connect my equipment and get my Network connected and activated.
>>> 
>>> My NBN FTTP Setup:
>>> Equipment:  3TB Airport Time Capsule (4th Generation) and Oricom eco5200 
>>> phone
>>> Connections: 3TB Airport Time Capsule (4th Generation) connected via 
>>> Ethernet CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD 
>>> (Network Termination Device), and my Oricom eco5200 Phone cable to UNI-V 1 
>>> Port on NTD.
>>> 
>>> Checked my Dual-Band Network settings - Router Mode: DHCP and NAT remained 
>>> the same and checked all my Macs (3), iPad & iPhone connected. Ran Speed 
>>> tests and generally tested my Network thoroughly… all worked well.
>>> 
>>> Westnet’s actions were:
>>> 1. Wait to confirm the NBN service is fully working
>>> 
>>> 2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to drop 
>>> off your phone line.
>>> NB We wont cancel the home phone (as we need the number active to port it)
>>> 
>>> 3. When the codes are dropped, we will then submit a request to convert you 
>>> home number into a VOIP number.
>>> Process takes 5-7 biz days.
>>> 
>>> 4. Then you will have the exact same number, as a VOIP number and no one 
>>> will know the difference.
>>> 
>>> Other than a mishap that caused Westnet to loose  my phone number (for a 
>>> month or so) when they went to port it...
>>> Eventually my phone number was located held in quarantine by Telstra… now 
>>> that’s a story in itself that I won’t bore you with!!!
>>> I haven’t experienced any problems.
>>> I’m relatively pleased with the speeds I’m downloading and uploading at - 
>>> of course speed is never fast enough for us ;-)
>>> Over my Airport Wi-Fi Network I achieve around these speeds: 
>>> Download Speed 47.73Mbps - Upload Speed 19.20Mbps
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> El Capitan OS X 10.11.4
>>> 
>>> On 13 May 2016, at 10:51 PM, Gordon Wragg <gordo...@gmail.com> wrote:
>>> 
>>> Hi Peter,
>>> 
>>> My ADSL with Westnet was great, but the NBN is way better.  I am on the 
>>> 50/20 plan and no complaints.  Just remember that those speeds will depend 
>>> on other user activity.
>>> 
>>> Westnet advise of any down time well ahead and such times are often during 
>>> off peak anyway.
>>> 
>>> Very happy with Westnet and NBN.
>>> 
>>> Regards
>>> 
>>> Gordon
>>> 
>>> On 13 May 2016 at 19:54, Peter Crisp <petercr...@westnet.com.au> wrote:
>>> Hi muggers, I have been with Westnet for many years with an ADSL service 
>>> and pretty bulletproof the whole time. Service has been good when it has 
>>> been called upon so can't complain really. Recently NBN is installed in my 
>>> street and is now available. I looked online and see there are 119 
>>> potential providers I could use!
>>> 
>>> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but 
>>> this maybe skewed by disgruntled people which I'm sure exist with all 
>>> providers but I am seeking further feedback
>>> 
>>> Optus and Westnet both rate well and a bit dearer that Westnet.
>>> 
>>> Anyone here got any first hand transition experience from ADSL to NBN and 
>>> provider experience?
>>> 
>>> I'd rather not change my email address if I can help it too.
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
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