Thanks Ronni. I thought I may have to go down that track so will attend to it later today, or tomorrow. Nothing much else to do with this current weather - Golf is out.
Regards John > On 9 Feb 2017, at 9:09 AM, Ronni Brown <ro...@mac.com> wrote: > > Hi John, > > Would there be any chance you have a corrupted email message that could be > stopping Mail App from loading? > But, if you have the exact same email messages on both your computers - the > Mac mini & MacBook Pro and you are NOT experiencing any problem with Mail on > the MacBook Pro, I would not think so. > > The only way you can reinstall Mail.app is to Reinstall macOS. > > You can do this without affecting your files and settings. > But as always I recommend having a current bootable backup and/or Time > Machine backup! > > For this to work in macOS Recovery, you must be connected to the Internet. > > 1. Boot into macOS Recovery Partition > > Hold down Command-R at startup until the Apple logo appears to see emergency > mode. > macOS Recovery gives you four choices: > > 2. Select “Reinstall macOS” > > Click the Wi-Fi icon at the top right of the screen and choose a network. > Enter the network’s password, if necessary. > Select Reinstall macOS, and then click the Continue button. > > The Sierra installer data—roughly 5 GB downloads over the Internet from > Apple’s servers; once the download is finished, installation proceeds. > > Be prepared for the download to take anywhere from 20 minutes to several > hours, depending on your connection; installation will then take another 15 > to 30 minutes. > — > During installation your Mac will restart a few times, sometimes you won’t > hear a start up chime the screen will just be black. > Let the installation process complete - don’t interrupt it! > -- > After your computer boots back into mac OS Sierra > Perform Post-installation Tasks: > A) Respond to Immediate Questions > Among the most common questions are requests for your user account password > or Apple ID password. For example, certain apps may once again need an > administrator’s authorization to make changes to your data, and various apps > that use your Apple ID (including iTunes and iBooks) may need you to sign in > again. > > Check System Preferences > iCloud to make sure you’re signed in to iCloud > (and with the correct Apple ID). Do the same in iTunes (Account > View My > Account) and the App Store (Store > View My Account). > NOTE: Make sure “iCloud Drive” in NOT activated! (unless you wish to use it; > you can set it up at a later date if needed). > > Let us know how you get on please. > > Regards, > Ronni > > >> On 9 Feb 2017, at 7:32 am, John Thompson <jetj...@optusnet.com.au >> <mailto:jetj...@optusnet.com.au>> wrote: >> >> Thanks for that Ronni, >> In answer to you questions; >> A) Updating 10.12 to 10.12.3, >> >> B) No >> >> C) Yes, several times. >> >> Have tried the Safe Boot a couple of times without success. >> >> Do not know where I can access a fresh new version of Mail so currently, am >> at a loss. >> >> Regards >> >> John >> >> >>> On 8 Feb 2017, at 2:00 PM, Ronni Brown <ro...@mac.com >>> <mailto:ro...@mac.com>> wrote: >>> >>> >>>> On 8 Feb 2017, at 7:22 am, John Thompson <jetj...@optusnet.com.au >>>> <mailto:jetj...@optusnet.com.au>> wrote: >>>> >>>> Since upgrading the Os on my 13” Macbook Pro (2012) Mail will not open. >>>> It quits within a couple of secondsor less each time I try toopen it. Is >>>> there any way I can re-install Mail for this computer? Do not have any >>>> problemson the older MacMini running OS 10.11.6 and Mail 9.3. >>>> >>>> Thanks in anticipation >>>> >>>> John Thompson >>> >>> Hi John, >>> >>> A couple of questions first: >>> A] Is this since upgrading from OS X 10.11.6 to macOS Sierra 10.12? or >>> updating macOS Sierra10.12 to 10.12.3? >>> B] Do you receive any error message as to why Mail quit? >>> C] Have you tried Restarting your MacBook Pro after Mail Quits, then launch >>> Mail right after you restart? >>> >>> I would first suggest you “Try A Safe Boot” >>> >>> To perform a safe boot, follow these steps: >>> 1. Start or Restart your Mac. >>> 2. Hold the Shift key immediately when you hear the startup chime, press >>> the Shift key and hold it down until the gray Apple logo appears on the >>> screen. >>> 3. Release the key when you see the gray Apple logo >>> >>> Your Mac will complete the startup process, which will take considerably >>> longer than usual. >>> You’ll eventually see the words “Safe Boot” on the screen—possibly within >>> the login window, depending on which version of macOS you’re running. >>> >>> 4. Open Mail.app as soon as startup process completes. >>> >>> If rebooting in safe mode solves the problem, you know that some system >>> level process is at fault or that one of the caches disabled by safe mode >>> was corrupted. >>> >>> 5. Restart normally and see if the problem is gone. >>> >>> Regards, >>> Ronni >>> >>> 13-inch MacBook Air (April 2014) >>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>> 8GB 1600MHz LPDDR3 SDRAM >>> 512GB PCIe-based Flash Storage >>> >>> macOS Sierra 10.12.3 >>> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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