Hi Stephen,

In the Recovery Disk Partition, what was the result of Disk Utility Run to 
Repair Drive? 

Sent from Ronni's iPad4


> On 2 Mar 2017, at 7:55 pm, Stephen Chape <[email protected]> wrote:
> 
> Thank you Ronni.
> I did run through your other suggestions first.
> I have just carried out the Command+R sequence.
> Now will give it a few start ups before I notice a difference.
> Trouble is that the slow down is intermittent so will have to wait and see.
> 
> But I will certainly let you know !
> 
> 
>> On 2 Mar 2017, at 10:00 am, Ronni Brown <[email protected]> wrote:
>> 
>> Hi Stephen,
>> 
>> You could have a faulty Memory Module if the Memory Test keeps cancelling.
>> But, first try booting into Recovery Disk Mode and use Disk Utility to 
>> Repair the Drive.
>> 
>> 1. Hold down Command+R keys at startup until the Apple logo appears to see 
>> the
>> emergency mode.
>> A few moments later, you’ll see an macOS Utilities window that tells you 
>> you’re using macOS Recovery
>> 
>> 2. Open Disk Utility
>> In the list on the left , select your startup volume (if it’s not already 
>> selected, which it most likely is). 
>> Note: that volume names are indented underneath the names of the physical 
>> devices on which they reside.
>> 
>> 3. Click the First Aid button on the toolbar, and then click Run. 
>> Disk Utility examines your disk and attempts to repair it if necessary.
>> 
>> 4. When the repair is finished, click Done and quit Disk Utility.
>> 
>> Then startup normally.
>> Let me know Disk Utility's result please.
>> 
>> Also did you complete the ‘few other suggestions' I mentioned in my previous 
>> reply?
>> 
>> Regards,
>> Ronni
>>  
>>> On 2 Mar 2017, at 8:34 am, Stephen Chape <[email protected]> wrote:
>>> 
>>> Hi Ronni.
>>> I left TechTool Pro 9 running all night on Check Computer.
>>> Everything except Memory checked out OK, which said “cancelled”.
>>> 
>>> So I ran memory Check again.
>>> Got “cancelled” two more times.
>>> But on third re-run got a brief “passed” banner in top right of screen, 
>>> followed by “cancelled”
>>> 
>>> Then (although I believe it is no longer necessary) I ran Repair Disk 
>>> Permissions.
>>> That took much longer than it used to, but it also came up OK.
>>> 
>>> 
>>> 
>>>> On 1 Mar 2017, at 5:55 am, Ronni Brown <[email protected]> wrote:
>>>> 
>>>> Hi Stephen,
>>>> 
>>>> Yes, if you have TechTool Pro 8 definitely run it to test your Mac!
>>>> 
>>>> The best way is to start with Check Computer to perform a complete 
>>>> diagnostic check of you Mac and hard drives. With a single click of your 
>>>> mouse, it begins a SMART Check of the hard drive to detect impending drive 
>>>> failure, a RAM test, analysis of disk directories and more. 
>>>> If problems are found, advice is provided on how to proceed to repair the 
>>>> problem. 
>>>> 
>>>> Its a good idea to use Check Computer regularly as a part of your 
>>>> preventive maintenance program.
>>>> Because data changes so frequently, it can sometimes get scrambled which 
>>>> is why it's important to be able to test drives for problems and then 
>>>> repair them. 
>>>> Unfortunately, if something is physically wrong with the drive, it will 
>>>> need to be backed up and replaced, so the sooner this type of damage is 
>>>> detected, the fewer files will be lost. 
>>>> 
>>>> Most drive problems, however, result from data being in the wrong place, 
>>>> and can be repaired using Techtool Pro’s Volume Rebuild tool.
>>>> 
>>>> Let us know the results from TechTool Pro.
>>>> —
>>>> A few other suggestions which might be helpful.
>>>> Your Mac is abnormally Slow - Speed up your Mac
>>>> 
>>>> First Use Activity Monitor: Sometimes a rogue program can start chewing up 
>>>> RAM or CPU cycles and not playing nice with others. If this happens, your 
>>>> whole Mac can slow down. To find out what’s happening behind the scenes, 
>>>> turn to Apple’s Activity Monitor.
>>>> Among the many things Activity Monitor can show is which apps (even ones 
>>>> not normally visible) are using the most CPU power, RAM, and other system 
>>>> resources.
>>>> First check the CPU category, which shows the amount of processor power 
>>>> being devoted to various processes. You can sort and filter what you see 
>>>> in Activity Monitor in various ways. I click the % CPU column header to 
>>>> display processes in order of their CPU usage.
>>>> 
>>>> Don’t jump to hasty conclusions based on what you see in Activity Monitor. 
>>>> The fact that a process is using a lot of CPU power or RAM for a while 
>>>> isn’t necessarily a problem, but it can be useful for identifying certain 
>>>> issues. For example, if you notice that a background app you installed and 
>>>> then forgot about is being a CPU or RAM hog, consider checking for an 
>>>> update or uninstalling it.
>>>> 
>>>> Check Free Disk Space: macOS needs plenty of room on your startup volume 
>>>> for things like virtual memory swap files and software updates, and all 
>>>> sorts of bad things can happen if you have too little.
>>>> 
>>>> A few “quick fix” steps to take that can solve common performance problems:
>>>> 
>>>> 1. Restart your Mac. After restarting, you may find that your Mac runs 
>>>> more slowly the longer you use it. If so, continue with one or more of the 
>>>> following steps.
>>>> 
>>>> 2. Quit inactive apps. You may want to keep some apps, like your email 
>>>> client, open all day. But anything that’s running in the background can 
>>>> drag your CPU down. (Some apps are kinder than others about CPU usage when 
>>>> they’re in the background; consult Activity Monitor to find out which ones 
>>>> are using the most CPU.)
>>>> 
>>>> 3. Prune login items. Once you’ve quit some background apps, you need to 
>>>> make sure they don’t run automatically the next time you log in: 
>>>> Go to System Preferences -> Users & Groups -> Login Items and locate any 
>>>> items in the list you don’t need to open when you log in. Select each one 
>>>> and click the minus [-] button.
>>>> 
>>>> Note: Several other mechanisms exist to launch background processes, but 
>>>> Suffice it to say that if an app includes a problematic background 
>>>> process, uninstalling that entire app is usually the best and most 
>>>> reliable solution.
>>>> 
>>>> 4. Log out of other accounts. If you use Fast User Switching, other 
>>>> logged-in accounts may be draining system resources. Switch to another 
>>>> account using the Fast User Switching menu in the menu bar, log out, and 
>>>> repeat this with any additional accounts except your own.
>>>> 
>>>> 5. Reset the SMC. In certain cases resetting the SMC can perk up an 
>>>> otherwise slow Mac. 
>>>> Reset instructions vary from one Mac to the next; see Apple’s support page 
>>>> “Reset the System Management Controller (SMC) on your Mac” at 
>>>> <https://support.apple.com/en-us/HT201295> for details.
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> 13-inch MacBook Air (April 2014)
>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>> 512GB PCIe-based Flash Storage
>>>> 
>>>> macOS Sierra 10.12.3
>>>> 
>>>>> On 28 Feb 2017, at 11:12 pm, Stephen Chape <[email protected]> wrote:
>>>>> 
>>>>> Just wondering.
>>>>> Is there anything I could use in TechTool Pro to run checks ?
>>>>> I have that installed.
>>>>> 
>>>>>> On 28 Feb 2017, at 11:12 am, Ronda Brown <[email protected]> wrote:
>>>>>> 
>>>>>> Hi Stephen,
>>>>>> 
>>>>>> Before we suggest other possibilities for Slow performance on your iMac.
>>>>>> 
>>>>>> Did you uninstall Net Barrier & Intego Virus Barrier correctly?
>>>>>> To properly uninstall your Intego software it is important that you use 
>>>>>> the latest Installer for your software.
>>>>>> 
>>>>>> "NOTE: If you have already tried to manually uninstall portions of 
>>>>>> Intego software, this will lead to a partial uninstall, even if you used 
>>>>>> Finder or Spotlight search to locate Intego files. In this case, you 
>>>>>> will need to first reinstall Intego software before being able to 
>>>>>> proceed to a clean and complete uninstall."
>>>>>> 
>>>>>> https://support.intego.com/hc/en-us/articles/207117548-How-to-Uninstall-Intego-Products
>>>>>> 
>>>>>> Cheers,
>>>>>> Ronni
>>>>>> Sent from Ronni's iPad4
>>>>>> 
>>>>>> 
>>>>>>> On 28 Feb 2017, at 9:44 am, Stephen Chape <[email protected]> wrote:
>>>>>>> 
>>>>>>> That’s what puzzles me Peter.
>>>>>>> I only use it for Excel, Word and PDF files.
>>>>>>> My total use is 2.6 GB of my free 5 GB.
>>>>>>> 
>>>>>>> 
>>>>>>>>> On 28 Feb 2017, at 7:24 am, Peter Hinchliffe 
>>>>>>>>> <[email protected]> wrote:
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> On 27 Feb 2017, at 11:06 pm, Stephen Chape <[email protected]> 
>>>>>>>>> wrote:
>>>>>>>>> 
>>>>>>>>> Every so often my iMac slows down considerably.
>>>>>>>>> I can hear the HD humming away but I have no idea what it is doing.
>>>>>>>>> It seems to happen more often just after start up, but not always.
>>>>>>>>> Sometimes everything grinds almost to a halt and I have to simply sit 
>>>>>>>>> and wait.
>>>>>>>>> 
>>>>>>>>> A couple of weeks ago I uninstalled Intego Net Barrier & Intego Virus 
>>>>>>>>> Barrier thinking they were the cause.
>>>>>>>>> However it happened again yesterday several times.
>>>>>>>>> But it has not happened today.
>>>>>>>>> 
>>>>>>>>> I have checked Activity Monitor and noticed that DropBox seems very 
>>>>>>>>> prominent a lot of the time.
>>>>>>>>> There are quite a few websites claiming that DropBox can slow a Mac 
>>>>>>>>> down.
>>>>>>>>> I am not convinced that DropBox is the culprit though because it is 
>>>>>>>>> so popular and well respected.
>>>>>>>>> 
>>>>>>>>> Any ideas please folks ?
>>>>>>>>> 
>>>>>>>>> iMac 21.5 inch Late 2012.
>>>>>>>>> i7 processor 3.1GHz
>>>>>>>>> 16GB RAM
>>>>>>>>> Latest Sierra macOS
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> Regards,
>>>>>>>>> Stephen Chape
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>> 
>>>>>>>> Dropbox could well be involved, depending on what you have stored 
>>>>>>>> there. Just as an example, Dropbox has the annoying habit of asking 
>>>>>>>> you if you want to store your photos there, every time you attach a 
>>>>>>>> mobile device or an SD card. A friend of mine brought her work’s 
>>>>>>>> network to its knees after unwittingly agreeing to this, at which 
>>>>>>>> point Dropbox commenced syncing over 1200 photos to its servers. The 
>>>>>>>> activity saturated their little wireless router, rendering the network 
>>>>>>>> virtually unusable while her computer was on.
>>>>>>>> 
>>>>>>>> I’m not saying this is necessarily the problem in your case, but it 
>>>>>>>> would be instructive to have a look at just what you have in your 
>>>>>>>> Dropbox folder. Dropbox is certainly a safe, reliable service, but 
>>>>>>>> like everything it does need a little care and attention. I make sure 
>>>>>>>> I only use it for smallish files. The really important stuff I keep at 
>>>>>>>> home.
>>>>>>>> 
>>>>>>>> Peter Hinchliffe        Apwin Computer Services
>>>>>>>> FileMaker Pro Solutions Developer
>>>>>>>> Perth, Western Australia
>>>>>>>> Phone (618) 9332 6482    Mob 0403 046 948
>>>>>>>> --------------------------------------------------------------------
>>>>>>>> Mac because I prefer it -- Windows because I have to.
>>>> 
>> 
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> 
> 
> Regards,
> Stephen Chape
> 

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