Hi Matt,
I would suggest you have a dead Firewire 800 Port unfortunately.
As a last resort you could try - unplug the iMac for 15 seconds, then on 
Startup zap the PRAM (Command-Option-P-R) for three boots. Then test the 
Firewire 800 Port. 
Otherwise it’s a new logic board replacement which unless you are covered by 
extended warranty costs a lot of $$$

If the Zapping the PRAM doesn’t help, perhaps contact Daniel of MacWizardry for 
him to have a look at the iMac.

Cheers,
Ronni
Sent from Ronni's iPhone 7 Plus

> On 23 Sep 2017, at 6:27 pm, Matt Falvey <[email protected]> wrote:
> 
> Hi Ronni,
> 
> The external HD began to stop working about 12 to 14 months or so ago. It 
> would be intermittent at first, sometimes it would not connect and other 
> times it would, As I was generally using the monthly back up it was not big 
> deal. More recently I had to use the SMC reset to get it to work. Then about 
> 4-5 months ago I bought a USB hard drive for the back ups, as it didn’t seem 
> to connect at all and put it out of my mind. 
> 
> Neither of them show in Disk Utility.
> 
> System Profiler under Hardware says - FireWire Bus: Maximum Speed:  Up to 800 
> Mb/sec
> 
> Neither shows in System Profiler when connected to the FW800 port
> 
> 
> 
> I connected them to the 20” iMac and in the System Profiler they showed up - 
> FireWire>FireWire Device Tree>FireWire Bus>My Book 
> 
> The same with Disk Utility, they showed up as a disk on the LHS.
> 
> Take care.
> 
> Matt.
> 
> 
> 
> Hi Matt,
> 
> When did these external HD stop showing on the Desktop? 
> Do either of these external HD show in Disk Utility on the 27 inch iMac?
> Have you checked the FW800 port in System Profiler? 
> When connected to the FW800 port do they show in System Profiler: under 
> Hardware - FW800 - status: ?
> 
> Cheers,
> Ronni
> 
>> On 22 Sep 2017, at 12:44 pm, Matt Falvey <[email protected]> wrote:
>> 
>> Hi, I have an iMac 27 inch Late 2009, 2.8 GHz Intel Core i7, running OSX 
>> 10.10.5, with one Firewire 800 port which does not work. 
>> 
>> I have two external HD?s, neither show on the desktop nor light up to 
>> indicate that they are operational when I connect them to the iMac.
>> 
>> 
>> I also have an iMac 20 inch 2.4 GHz Intel Core 2 Duo, running OS X 10.9.5. 
>> If I connect either of the two above external HD?s to it they both show up 
>> straight away and I can see all the files on them.
>> 
>> 
>> One of the external HD?s in my backup for the 27 inch iMac, the other 
>> contains large movie files so I really need the FW800 port to operate.
>> 
>> 
>> By using external HD?s on the 20? I believe I have ruled out the cables as 
>> causing the problem as they both work.
>> 
>> I have disconnected everything from the 27? and reset the SMC, still it does 
>> not show.
>> 
>> I have connected the external HD to the 20? and made it active and then 
>> tried to piggy back it, using its other FW800 port, and one of the tested 
>> cables, to the 27?, it still did not show up.
>> 
>> I did the exact same as above and put an SMC reboot in the middle.
>> 
>> 
>> Anyone have any ideas on a possible remedy?
>> 
>> Thanks
>> 
>> Matt.
> 
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