Hi Phillippe

Snap!  It was a nearby lightning strike that took out my iMac ethernet port and 
destroyed the netgear modem router in December 2012.   I have underground 
power.  TV and Mac were the only casualties, both with minor injuries. The TV 
aerial was the probable local focus as I had an EyeTV USB device connected to 
the iMac.

 Hope your visit to MacWorx will be satisfactory.

Cheers
Alan


> On 27 Nov 2018, at 12:52 am, Philippe Chaperon <[email protected]> wrote:
> 
> Hi Ronni, Daniel and Alan, 
> 
> Many thanks for your quick replies and advices. 
> 
> I forgot to mentioned that two things happened lately which could explain the 
> loss of the Ethernet port:
> 
> Due to a lightning strike very close to my house I lost my internet 
> connection, which eventually turned out that my Modem/Router (Telstra’s) lost 
> its internet function, as confirmed by the NBN Technician who came to 
> investigate. I fortunately had a spare modem/router and the internet and home 
> phone were back in action. 
> There was a Security Update on 16 Nov 2018 to Version 10.13.6, and shortly 
> after the update the Ethernet connection stopped working. 
> So, I do not know if it was the close lightning strike which did some damage, 
> although the computer is connected to a Belkin UPS/Surge protector, or the 
> Security Update did upset the Ethernet port somehow. 
> 
> I have reset the SMC as suggested by Ronni and Daniel, unfortunately with no 
> success. I am now looking closely at Alan’s email to see if I can further 
> confirm that the Ethernet port is damaged. 
> 
> Many thanks to everyone for the advices. I will be paying a visit to MacWorx 
> for a Thunderbolt to Ethernet adaptor and also ask them to check the iMac. 
> 
> Kind regards and good night All, 
> 
> Philippe C. 
> 
> 
> On 26 Nov 2018, at 10:18 pm, Alan Smith <[email protected] 
> <mailto:[email protected]>> wrote:
> 
> Hi Phillippe
> 
> There is a check you can do with High Sierra for ethernet firmware. This 
> should at least indicate the scope of your problem: “just” the hardware or 
> possible EFI corruption.
> 
> My late 2009 iMac lost its ethernet port a few years ago.  Opinion from 
> MacWorx and other experts was to replace the logic (mother) board.  As the 
> ethernet port was not essential for my use, I put up with the lack plus other 
> occasional odd behaviour.  I eventually installed High Sierra which included 
> updated EFI boot software.  This firmware update fixed all the odd problems 
> I’d been having. Ethernet is not essential for my computer usage.
> 
> This is an extract from the eclecticlight.co <http://eclecticlight.co/> 
> website by Howard Oakley.  The article title is “Which EFI firmware should 
> your Mac be using?”
> 
> However, if you’re that curious, High Sierra and Mojave offer another 
> firmware checker, which examines BCM5701 ethernet devices. In Terminal, type
> /usr/libexec/firmwarecheckers/ethcheck/ethcheck --h
> to see its usage information. The command
> sudo /usr/libexec/firmwarecheckers/ethcheck/ethcheck --integrity-check
> performs a check on your ethernet firmware, provided that your Mac has a real 
> ethernet port. You can find the current version of the ethernet firmware 
> listed in the Ethernet Cards section of System Information. 
> 
> This is the full url of the article - - - 
> 
> https://eclecticlight.co/2018/10/31/which-efi-firmware-should-your-mac-be-using-version-3/
>  
> <https://eclecticlight.co/2018/10/31/which-efi-firmware-should-your-mac-be-using-version-3/>
> 
> This may not remove the thorn from your foot, but it may help bring the pain 
> into perspective.
> 
> Cheers
> Alan
> 
>> On 26 Nov 2018, at 8:15 pm, Daniel Kerr <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Hi Philippe
>> 
>> If no success with the SMC reset, then yes it could be a hardware problem 
>> with the Ethernet port.
>> Realistically as it’s on the mother board you wouldn’t want to repair it I’m 
>> afraid, as the board is very expensive. You better option would be a 
>> Thunderbolt to Ethernet adapter if you still needed Ethernet, as it would be 
>> way cheaper!
>> MacWorx Joondalup are still great for hardware checks/repairs. And they’d 
>> have the adapter in stock should you decide to use that option.
>> 
>> Hope all that helps.
>> Kind regards
>> Daniel
>> 
>>  Sent from my iPhone XS 
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: <daniel AT macwizardry.com.au <http://macwizardry.com.au/>>
>> Web:   <http://www.macwizardry.com.au <http://www.macwizardry.com.au/>>
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>>> On 26 Nov 2018, at 7:41 pm, Ronni Brown <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> Hi Philippe,
>>> 
>>> Try an SMC reset >  Reset the System Management Controller (SMC) on your 
>>> Mac - Apple Support
>>> 
>>> Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 26 Nov 2018, at 6:25 pm, Philippe Chaperon <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>>> Dear WAMUG’ers, 
>>>> 
>>>> The Ethernet port of my iMac 21.5”, Mid 2014 , 1.4GHz Intel Core i5 and 
>>>> 9GB 1600 MHz DDR3 seems to have gone South. The iMac is running High 
>>>> Sierra 10.13.6. 
>>>> 
>>>> I have checked Network Utility which indicates that the Ethernet is ‘Not 
>>>> Connected’ and have done the usual checks of swapping cables, using a 
>>>> brand new one, swapping the port on my modem/router, reset the NVRAM. All 
>>>> to no avail. 
>>>> 
>>>> Does this mean the iMac needs to go to the hospital and see a specialist? 
>>>> And which hospital is the recommended one? Can the Ethernet port be 
>>>> replace or is this hard-wired to the mother board?
>>>> 
>>>> Please note that the Wi-Fi works and I can keep working on the iMac, but 
>>>> knowing something is not right is the proverbial thorn in my foot and I 
>>>> need to have it fixed. 
>>>> 
>>>> Any advice you can give me will be gratefully accepted and tried. 
>>>> 
>>>> Many thanks & best regards to all, 
>>>> 
>>>> Philippe Chaperon
>>>> 
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