I was trying to restore from iMac ,tried double tap of home button and
swipe up nothing changed guess I will go to apple shop tomorrow.
Regards Bill

On Thu, Feb 20, 2020 at 11:08 AM Peter Crisp <[email protected]>
wrote:

>  Ok, noted Bill. Not sure I can give any better guidance right now. How
> about double click Home button and swipe up closing down the app trying to
> connect you to Qantas? It may be a slow process over this emailing to
> resolve. Any more information you can provide about what you've tried?
>
> My earlier question remains - are you trying to restore from an iCloud
> backup or a iTunes backup on a MAC OSX device?
>
>
> Kind Regards
>
>
> Peter Crisp
>
>
> ----- Original Message -----
> From:
> [email protected]
>
> To:
> "WAMUG Mailing List" <[email protected]>
> Cc:
>
> Sent:
> Thu, 20 Feb 2020 08:07:10 +1100
> Subject:
> Re: Problem "Big"
>
>
>
> Hello Pete Pressing home and power button restarts iPad normal screen then
> enter passcode screen appears when passcode entered screen displays
>  "Connection lost you are not connected to the Qantas network the system is
> trying to connect you" red bloch\k at bottom of screen telling me to
> restart iPad when I do back to same as before cannot do anything else.
> Regards Bil
> Ipad 6th generation 32Gb Version 3.1.2 Build 2
>
> On Wed, Feb 19, 2020 at 8:05 PM Pete <[email protected]> wrote:
>
>> Hi Juliet, I assume you are restoring from a backup in an iMac or MacBook
>> held backup file within iTunes? Alternative could be from an icloud backup,
>> do tell which it is.
>>
>> I think if I had a fail during restoration, street being sure it has
>> failed by no activity, I would do a fresh erase of the destination new iPad
>> and start over from the start of the restoration process.
>>
>> You may also wish to do a fresh backup of the original source iPad and
>> then try over.
>>
>> Also I believe it is important that the new destination iPad already has
>> the latest iOS installed BEFORE you start a back up to it, irrespective of
>> the iOS of the source iPad which created the backup. Sometimes this means
>> you have to set it up as a "new" iPad just to enable you to do the iOS
>> update, then erase it, then do the restore from backup to it.
>>
>> Let us know how you go.
>>
>> Pete
>>
>> > On 19 Feb 2020, at 2:45 pm, Juliet Kitson <[email protected]> wrote:
>> >
>> > I was restoring form old iPad to replacement iPad just about finished
>> and suddenly I am connected to Qantas  network what do  do.
>> > Regards Bill
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