Ok noted on that Bill, thanks for information. Let us know how they resolved if you get inside enough to understand the resolution process.
Regards Pete > On 20 Feb 2020, at 11:41 am, Juliet Kitson <[email protected]> wrote: > > I was trying to restore from iMac ,tried double tap of home button and swipe > up nothing changed guess I will go to apple shop tomorrow. > Regards Bill > >> On Thu, Feb 20, 2020 at 11:08 AM Peter Crisp <[email protected]> >> wrote: >> Ok, noted Bill. Not sure I can give any better guidance right now. How >> about double click Home button and swipe up closing down the app trying to >> connect you to Qantas? It may be a slow process over this emailing to >> resolve. Any more information you can provide about what you've tried? >> >> My earlier question remains - are you trying to restore from an iCloud >> backup or a iTunes backup on a MAC OSX device? >> >> >> Kind Regards >> >> >> Peter Crisp >> >> >> ----- Original Message ----- >> From: >> [email protected] >> >> To: >> "WAMUG Mailing List" <[email protected]> >> Cc: >> >> Sent: >> Thu, 20 Feb 2020 08:07:10 +1100 >> Subject: >> Re: Problem "Big" >> >> >> >> Hello Pete Pressing home and power button restarts iPad normal screen then >> enter passcode screen appears when passcode entered screen displays >> "Connection lost you are not connected to the Qantas network the system is >> trying to connect you" red bloch\k at bottom of screen telling me to restart >> iPad when I do back to same as before cannot do anything else. >> Regards Bil >> Ipad 6th generation 32Gb Version 3.1.2 Build 2 >> >>> On Wed, Feb 19, 2020 at 8:05 PM Pete <[email protected]> wrote: >>> Hi Juliet, I assume you are restoring from a backup in an iMac or MacBook >>> held backup file within iTunes? Alternative could be from an icloud backup, >>> do tell which it is. >>> >>> I think if I had a fail during restoration, street being sure it has failed >>> by no activity, I would do a fresh erase of the destination new iPad and >>> start over from the start of the restoration process. >>> >>> You may also wish to do a fresh backup of the original source iPad and then >>> try over. >>> >>> Also I believe it is important that the new destination iPad already has >>> the latest iOS installed BEFORE you start a back up to it, irrespective of >>> the iOS of the source iPad which created the backup. Sometimes this means >>> you have to set it up as a "new" iPad just to enable you to do the iOS >>> update, then erase it, then do the restore from backup to it. >>> >>> Let us know how you go. >>> >>> Pete >>> >>> > On 19 Feb 2020, at 2:45 pm, Juliet Kitson <[email protected]> wrote: >>> > >>> > I was restoring form old iPad to replacement iPad just about finished and >>> > suddenly I am connected to Qantas network what do do. >>> > Regards Bill >>> > -- The WA Macintosh User Group Mailing List -- >>> > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> > Settings & Unsubscribe - >>> > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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