Been onto Ebay seller has agreed to refund just awaiting instructions.
Regards Bill

On Fri, Feb 21, 2020 at 4:59 PM Peter Crisp <[email protected]>
wrote:

> Hi Bill, that makes sense now. Per Ronni's email you may have recourse
> over the seller. Seems like a dodgy seller - I would doubt Qantas would
> sell off their used iPads without destatusing them to an erased unit - back
> to factory new equivalent.
>
>
> Kind Regards
>
>
> Peter Crisp
>
>
> ----- Original Message -----
> From:
> [email protected]
>
> To:
> <[email protected]>
> Cc:
>
> Sent:
> Fri, 21 Feb 2020 13:28:11 +0800
> Subject:
> Re: Problem "Big"
>
>
> Hi Bill,
>
> Did you pay for the iPad using PayPal?
>
>    - If your eligible PayPal purchase doesn’t arrive or is significantly
>    different to the seller’s description, you have Buyer Protection. According
>    to PayPal, it can reimburse you for the full price plus shipping costs, up
>    to $20,000 per item.
>
>
> Kind Regards,
>
> Ronni
>
>
>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>
>
> On 21 Feb 2020, at 11:05 am, Juliet Kitson <[email protected]> wrote:
>
> 
> Took not Apple store and was informed it was an ex Qantas in flight model
> and will only work on the Qantas network so now am trying to return to
> seller.
> Regards Bill
>
> On Thu, Feb 20, 2020 at 3:20 PM Peter Crisp <[email protected]>
> wrote:
>
>> Ok noted on that Bill, thanks for information. Let us know how they
>> resolved if you get inside enough to understand the resolution process.
>>
>> Regards
>>
>>
>> Pete
>>
>> On 20 Feb 2020, at 11:41 am, Juliet Kitson <[email protected]> wrote:
>>
>> I was trying to restore from iMac ,tried double tap of home button and
>> swipe up nothing changed guess I will go to apple shop tomorrow.
>> Regards Bill
>>
>> On Thu, Feb 20, 2020 at 11:08 AM Peter Crisp <[email protected]>
>> wrote:
>>
>>>  Ok, noted Bill. Not sure I can give any better guidance right now. How
>>> about double click Home button and swipe up closing down the app trying to
>>> connect you to Qantas? It may be a slow process over this emailing to
>>> resolve. Any more information you can provide about what you've tried?
>>>
>>> My earlier question remains - are you trying to restore from an iCloud
>>> backup or a iTunes backup on a MAC OSX device?
>>>
>>>
>>> Kind Regards
>>>
>>>
>>> Peter Crisp
>>>
>>>
>>> ----- Original Message -----
>>> From:
>>> [email protected]
>>>
>>> To:
>>> "WAMUG Mailing List" <[email protected]>
>>> Cc:
>>>
>>> Sent:
>>> Thu, 20 Feb 2020 08:07:10 +1100
>>> Subject:
>>> Re: Problem "Big"
>>>
>>>
>>>
>>> Hello Pete Pressing home and power button restarts iPad normal screen
>>> then enter passcode screen appears when passcode entered screen displays
>>>  "Connection lost you are not connected to the Qantas network the system is
>>> trying to connect you" red bloch\k at bottom of screen telling me to
>>> restart iPad when I do back to same as before cannot do anything else.
>>> Regards Bil
>>> Ipad 6th generation 32Gb Version 3.1.2 Build 2
>>>
>>> On Wed, Feb 19, 2020 at 8:05 PM Pete <[email protected]> wrote:
>>>
>>>> Hi Juliet, I assume you are restoring from a backup in an iMac or
>>>> MacBook held backup file within iTunes? Alternative could be from an icloud
>>>> backup, do tell which it is.
>>>>
>>>> I think if I had a fail during restoration, street being sure it has
>>>> failed by no activity, I would do a fresh erase of the destination new iPad
>>>> and start over from the start of the restoration process.
>>>>
>>>> You may also wish to do a fresh backup of the original source iPad and
>>>> then try over.
>>>>
>>>> Also I believe it is important that the new destination iPad already
>>>> has the latest iOS installed BEFORE you start a back up to it, irrespective
>>>> of the iOS of the source iPad which created the backup. Sometimes this
>>>> means you have to set it up as a "new" iPad just to enable you to do the
>>>> iOS update, then erase it, then do the restore from backup to it.
>>>>
>>>> Let us know how you go.
>>>>
>>>> Pete
>>>>
>>>> > On 19 Feb 2020, at 2:45 pm, Juliet Kitson <[email protected]>
>>>> wrote:
>>>> >
>>>> > I was restoring form old iPad to replacement iPad just about finished
>>>> and suddenly I am connected to Qantas  network what do  do.
>>>> > Regards Bill
>>>> > -- The WA Macintosh User Group Mailing List --
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