Right now, I feel like humiliating people, but I don't really want to deep in my heart. In my about seven years of being a Quality Assurance Professional, I have worked for companies who hire anyone from "college students" to computer scientists to test their software. In my opinion, that may be the root of the problem here. Surprisingly many people who test software don't have a solid background in Computer Science, general programming, software architecture or any related field. For example in the first company I worked for, a lot of people liked to play video games and use social networking software, but I was the only one among twenty of us who had a background in Computer Science. I'm certain that was a reason for me not getting laid off with about half of them. Another problem may have to do with jargon. Because most testers, even if they write automation, are likely not programmers, they may not immediately understand the terminology, such as "stack trace". I do agree with the call for higher quality problem reports. I look often at what people are asking, and it is the same thing over and over again. Most of Watir's users appear not to understand the concept of looking over documentation or digging through a FAQ to determine whether their question was already answered. As a QA Professional, I pride myself in my ability to figure out whether a defect was already written up against a particular product before going on to write up a duplicate defect. But most of the people with whom I have worked over the years don't do this. And when we allow non-QA personnel to help us test, we get four or five dupes...every time! We have tried to provide templates for users in the past like, Desktop environment, Ruby version, Watir version. But I haven't seen many people try and follow this pattern in asking their questions. What I think it boils down to though is that we have tons of up to date documentation. We should always encourage users to use the latest possible version of Ruby (supported by Watir) and the latest possible version of stable Watir. With Watir.com though, I am having a very hard time ignoring such behavior.
Nathan On Fri, Oct 23, 2009 at 3:13 PM, Bret Pettichord <b...@pettichord.com>wrote: > > Bret Pettichord wrote: > > Jason Trebilcock wrote: > > > > Check out the top paragraph here: > > http://groups.google.com/group/watir-general > > > > Bret > > > > > The "guidelines" link was broken. I just fixed it. Maybe that will help. > > > > > -- Nathan Lane Blog, http://blog.nathandelane.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Watir General" group. To post to this group, send email to watir-general@googlegroups.com Before posting, please read the following guidelines: http://wiki.openqa.org/display/WTR/Support To unsubscribe from this group, send email to watir-general-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/watir-general -~----------~----~----~----~------~----~------~--~---
