I try to give them a shot and ask for more information. If they don't provide any, I ignore the question.
One of my favorite things about Watir is the group of really great people who support it and the patience they showed me when I was just learning. You're right, though, there are some people who will never rtfm. Maybe we could re-word the "Attention Please" section to be more specific about the information we need and when people post questions without it, we could just copy/paste that text into the thread. It might save a bit of time in replying and let people know that we're serious about including it. -Tiffany On Oct 23, 2:34 pm, Bret Pettichord <[email protected]> wrote: > Jason Trebilcock wrote: > > Seems to me, if we're receiving 'incomplete requests', then maybe > > there's a way to drive towards more complete requests. > > > In the LoadRunner forum on SQAForums, they're pretty militant about > > getting environment information upfront before they'll answer questions. > > > Maybe if we adopted some sort of a set of questions to be answered, > > then we might get some more thorough questions and be better able to > > provide answers. > > > Something akin to: > > Ruby version: > > Watir version: > > OS/browser versions: > > Code: > > HTML: > > What's wrong/not working/whatever (how 'bout an error message?): > > > Granted, there are some questions (and/or people) for whom this might > > be a little ridiculous...but it could make for an easy template to > > spit back at the incomplete request. > > > Like you said, it really isn't terribly different from someone logging > > a defect/enhancement/whatever. So a little pushback, I think, might > > get things moving in a better direction. > > I guess it feels like "a little pushback" is what we are doing now, > without much effect. > Check out the top paragraph here:http://groups.google.com/group/watir-general > > Bret --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Watir General" group. To post to this group, send email to [email protected] Before posting, please read the following guidelines: http://wiki.openqa.org/display/WTR/Support To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/watir-general -~----------~----~----~----~------~----~------~--~---
