I also like the tone of that page.

I think it's a really bad idea to either humiliate people or go over-
the-top with rules like SQAForums.

Maybe some people are lazy, others might just be ignorant but I try
not to judge as I don't know their circumstances. The questions I've
answered here and via justaddwatir.com were well placed and helped me
understand watir better in answering them so it's been a positive
experience for me. Guess what I'm saying, the choice is the collective
(ours) as to whether or not poorly described problems get answered!

Cheers
Tim



On Oct 26, 9:36 am, Bret Pettichord <[email protected]> wrote:
> Jari Bakken wrote:
> > On Fri, Oct 23, 2009 at 10:01 PM, Ethan <[email protected]> wrote:
>
> >> Perhaps a wiki page on what information is needed from people in order for
> >> them to get help - the initial response could just be a link to that page,
> >> and if they don't reply with information that generally conforms to what is
> >> required, it gets ignored.
>
> > I totally agree with this. Check out the "Before you ask" section
> > here:http://wiki.github.com/aslakhellesoy/cucumber/get-in-touch
>
> I really like the tone of that page. Maybe we could modify our support
> page to sound a little more like this.
>
> Bret
>
> --
> Bret Pettichord
> Lead Developer, Watir,www.watir.com
> Blog,www.io.com/~wazmo/blog
> Twitter,www.twitter.com/bpettichord

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