Apparently Avast Internet Security was installed and running in the
background, disabling it fixed the issue, and now all the waves loads fine!
Which seems a bit weird, but hey it works!
Thanks anways! :)
-----Original Message-----
From: Ali Lown
Sent: Tuesday, May 22, 2012 11:24 AM
To: [email protected]
Subject: Re: waves stuck on loading
Hello Peter,
On one of our computers, we are unable to load any waves, login page comes
up fine, able to login, the participated waves turn up to the left, but
when clicked (for example just the welcome-bot wave) it just sits there
saying “loading....”
In short a transport backend is not initialising correctly.
The wave works fine for the rest of us, the account in question or any
account for that matter works when used on another computer. So it seems
this must have something to do with the computer in question, but what..?
The latest google chrome is installed and also java. Are there any other
unknown prerequisites..? The server is running and reached on port 80,
could there be anything else that blocks access somehow..? (It would be
strange cause the page loads fine, but the waves do not..) Any ideas?
Java is not a prerequisite on the client. Can you check the Chrome
console for any errors produced? What about other browsers on that
account/computer combination?
Do you have access to the server logs? Can you see anything strange
happening there when that account/computer is used?
Ali
