Can you load the wave on other computer with the same user? If yes, try to clean the cache/cookies.
On Tue, May 22, 2012 at 12:24 PM, Ali Lown <[email protected]> wrote: > Hello Peter, > > > On one of our computers, we are unable to load any waves, login page > comes up fine, able to login, the participated waves turn up to the left, > but when clicked (for example just the welcome-bot wave) it just sits there > saying “loading....” > > In short a transport backend is not initialising correctly. > > > The wave works fine for the rest of us, the account in question or any > account for that matter works when used on another computer. So it seems > this must have something to do with the computer in question, but what..? > The latest google chrome is installed and also java. Are there any other > unknown prerequisites..? The server is running and reached on port 80, > could there be anything else that blocks access somehow..? (It would be > strange cause the page loads fine, but the waves do not..) Any ideas? > > Java is not a prerequisite on the client. Can you check the Chrome > console for any errors produced? What about other browsers on that > account/computer combination? > > Do you have access to the server logs? Can you see anything strange > happening there when that account/computer is used? > > Ali >
