Try buying a subscription for delivery via download then finding out it won't install on a brand new computer with a freshly formatted clean install of XP Pro. Nothing installed, not even Office. I even tried on a fresh install before applying a single patch or update. Support was limited to posting on their BB or paying $$. Their online support kept insisting that the problem had to be some Symantec program that had incompletely installed and that I needed to edit the registry to get it to install.
No Symantec, Norton or any other entry remotely related to them in the registry. The hard drive had not only been freshly formatted but all partitions had been deleted and the drive repartitioned before the OS was installed. So there wasn't even a boot sector that could have held some mythical prior Symantec install. I say mythical because even when delivered from the factory there had been no Symantec product, even a 30 AV installed. The steps I needed to go through to get a refund would have taken even more of my time with a promise that if I properly completed all paperwork and mailed it to them I'd receive a refund within 90 days I didn't waste any more time with them. I will not purchase another Symantec Anti-virus. We now use Trend Micro, never had a problem with them. Cheryl D. Wise MS-MVP- FrontPage www.wiserways.com mailto: [EMAIL PROTECTED] 713.353.0139 Office -----Original Message----- From: Joseph Harris Thanks for that KaoFar; that confirms that I shall turn to AVG. I too had a paid Norton a while back, but after a re-install I couldn't revive the subscription that was only about two-thirds used. Vowed I'd never pay Norton again. ____ � The WDVL Discussion List from WDVL.COM � ____ To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] Send Your Posts To: [EMAIL PROTECTED] To set a personal password send an email to [EMAIL PROTECTED] with the words: "set WDVLTALK pw=yourpassword" in the body of the email. To change subscription settings to the wdvltalk digest version: http://wdvl.internet.com/WDVL/Forum/#sub ________________ http://www.wdvl.com _______________________ You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED]
