Hi Peter
This is sounding like a codec problem i.e. you don't have the codec used to encode the video so you can't play it. Problem is though Microsoft (from what you've said it sounds like you're trying to play through Windows Media Player) don't have a lot of the commonly used video codecs like DivX so it can't find the appropriate codec to download.
Try downloading a copy of DivX and see if that helps (http://www.divx.com/) and contact your son to see what he used. If he's actually encoded a proper VCD then the CD should have VCD playing software on it, otherwise you'll have to try and grab one yourself.
MOU
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