On 11/9/06, Portman <[EMAIL PROTECTED]> wrote:
Hi Todd,
Thanks for the reply.
Yes, there are other programs that have disappeared. Companion Link is
one of them. My boss eventually downloaded another copy but the
shortcuts and the programs under Start -> Programs disappear. I have
looked in Windows Explorer to find it, but there is not listing for IE
under Programs or Windows.
Riva
Todd Richards wrote:
> Hi Riva -
>
> If she clicks on a link and it opens in IE, then it didn't remove it from
> her computer. Mine appears under "C:\Program Files\Internet
> Explorer\iexplore.exe" Might just have to create a new shortcut for it.
> It's really hard to say why it would have disappeared. Are there other
> things that have disappered as well? Sometimes I have seen end-users
> accidentally click the wrong buttons, etc. Not saying that is the case, but
> unless you are there when it happens, it's hard to say.
>
> Todd
That's why you need to search for the exe for the missing programs.
For IE it's iexplore.exe. Your anti-virus should have taken care of
any possibility of Kama Sutra or anything else.
Installed any new toolbars lately? Could such a toolbar or desktop
management tool have hidden the files? New music/multimedia manager?
Might be worth a check on the My Computer |Tools | Folder Options.
drew
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