Hello,

We're a clearinghouse attempting to transmit 837P claims to WebMD, and are
sucessful about 90% of the time; 10% of claims are rejected for various
semantic reasons.

We receive WebMD's 'Submitter Reports' (R022, R021, R026...) that
nominally show which claims were accepted and rejected. These reports are
practically useless, as they are poorly designed and more importantly,
they truncate all reported CLM01 values to 17 characters, and we receive
claims with CLM01 values longer than 17 characters.

We'd like to automate processing of these reports.

WebMD is giving signs they will attempt to address this issue, but I'm
skeptical.

Is anyone out there dealing with this issue, or succeeding in uploading to
WebMD? I'd love to hear from you.

Matt Chapuis
Claimshop, Inc.
Dallas, TX
[EMAIL PROTECTED]


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