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-----Original Message-----
From: Matt Chapuis [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, September 17, 2003 4:45 PM
To: WEDI SNIP Transactions Workgroup List
Subject: WebMD claims submission and 'submitter reports'
Hello,
We're a clearinghouse attempting to transmit 837P claims to WebMD, and are
sucessful about 90% of the time; 10% of claims are rejected for various
semantic reasons.
We receive WebMD's 'Submitter Reports' (R022, R021, R026...) that
nominally show which claims were accepted and rejected. These reports are
practically useless, as they are poorly designed and more importantly,
they truncate all reported CLM01 values to 17 characters, and we receive
claims with CLM01 values longer than 17 characters.
We'd like to automate processing of these reports.
WebMD is giving signs they will attempt to address this issue, but I'm
skeptical.
Is anyone out there dealing with this issue, or succeeding in uploading to
WebMD? I'd love to hear from you.
Matt Chapuis
Claimshop, Inc.
Dallas, TX
[EMAIL PROTECTED]
---
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---The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time.
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