Re: WebMD claims submission and 'submitter reports'

[Doug Webb]

Title: RE: WebMD claims submission and 'submitter reports'

I will agree, but this IS the proper forum to discuss how such reports should be delivered. At the present, there is no accepted standard for such reports. The Acknowledgment and Unsolicited Health Care Status varients on the 277 transaction will eventually be the appropriate way to communicate such information (they're just AN appropriate way to do it until the full rulemaking process is compleated [in other words, don't hold your breath]).   The opinions expressed here are my own and not necessarily the opinion of LCMH.   Douglas M. Webb Computer System Engineer Little Company of Mary Hospital & Health Care Centers [EMAIL PROTECTED]   "This electronic message may contain information that is confidential and/or legally privileged. It is intended only for the use of the individual(s) and entity(s)  named as recipients in the message. If you are not an intended recipient of the message, please notify the sender immediately,  delete the material from any computer, do not deliver, distribute, or copy this message, and do not disclose its contents or take action in reliance on the information it contains. Thank you."     ----- Original Message ----- From: Marcallee Jackson To: WEDI SNIP Transactions Workgroup List Sent: Thursday, September 18, 2003 08:43 AM Subject: RE: WebMD claims submission and 'submitter reports' This is not the appropriate forum for this kind of message.  Note the guidelines at the bottom of this message. "These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services." -----Original Message----- From: Matt Chapuis [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 17, 2003 4:45 PM To: WEDI SNIP Transactions Workgroup List Subject: WebMD claims submission and 'submitter reports' Hello, We're a clearinghouse attempting to transmit 837P claims to WebMD, and are sucessful about 90% of the time; 10% of claims are rejected for various semantic reasons. We receive WebMD's 'Submitter Reports' (R022, R021, R026...) that nominally show which claims were accepted and rejected. These reports are practically useless, as they are poorly designed and more importantly, they truncate all reported CLM01 values to 17 characters, and we receive claims with CLM01 values longer than 17 characters. We'd like to automate processing of these reports. WebMD is giving signs they will attempt to address this issue, but I'm skeptical. Is anyone out there dealing with this issue, or succeeding in uploading to WebMD? I'd love to hear from you. Matt Chapuis Claimshop, Inc. Dallas, TX [EMAIL PROTECTED] --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/.   These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services.  They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-transactions as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-transactions as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-transactions as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org